1332 Diversity-Breach of Fiduciary Duty: Jury Demanded By: None Shame on you Bridgecrest. In fact, you could end up paying more interest over the life of the loan, as well as extra payments at the end of your loan. Our partners cannot pay us to guarantee favorable reviews of their products or services. 169 were here. Saturday & Sunday: 1 p.m. to 6 p.m. Email: and compare multiple offers. Although I did sign the contract, due to how they calculate the interest and deferred payments of course overtime this has been extended and accelerated. We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. You opened an account with Bridgecrest Financial. Shop for auto loan refinancing lenders and compare multiple offers. All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location. By clicking Continue, you will be taken to a third-party Web site which is not affiliated with LightStream. View Payment Options. Julies writing has been published by USA Today, Business Insider and Wired Insights, among others. Need to file a complaint? doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. If you can find a buyer who would pay at least as much as what the car might sell for at auction, then the lender might agree to the sale and waive all or part of a deficiency balance. Bridgecrest: Jobs | LinkedIn From initial loan underwriting to payment collection, our company focuses on more than just providing outstanding customer service. If you're on the verge of missing a car loan payment, talk to your lender right away. To ensure our customers concern is properly addressed, we encourage them to remain in contact with our *************************** directly at ************. Lowest rates require excellent credit. Truist Financial Corporation. Either way, you should research the value of your car through online guides like Kelley Blue Book or Edmunds, which will aid in determining the price you should ask for. Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. Bridgecrest also strives to become an advocate and partner for each customer along their . Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Application Processing As a matter of policy, BBB does not endorse any product, service or business. When my payment is past due, than I can call them back and apply for an extension. This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations. BRIDGECREST: What does mean on my credit report? - ExplainCredit LightStream is not responsible for and does not But just because you surrender the car doesn't mean that the creditor has forgiven the debt or that it has to. Safeguarding the environment and preserving wilderness areas is essential for our future. Get the latest info on rates and monthly payments, We offer a better rate than anyone on unsecured loans, Answers to the most common questions about loans. This is a costly solution because your lease payments will include all the negative equity. million verified professionals across 35 million companies. DriveTime has sold over 1.5 million vehicles since its founding in 2002. Call them at 800-266-9728 or go online to make your monthly payments. Posted: 7/5/2022 12:00:00 AM about Bridgecrest if you choose to at some point. Sign up and well send you Nerdy articles about the money topics that matter most to you along with other ways to help you get more from your money. statements, make payments and more. Please refresh the page and try again, By clicking "Find a Lawyer", you agree to the Martindale-Nolo. The Company provides car and vehicle loans and online payment services. This documentary-style series follows investigative journalists as they uncover the truth. I owe a whopping $8000.00 and some change and I've had the car for five years. Every time LightStream funds a loan for a customer, we plant a tree. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Bridgecrest | Car Payment Management & Account Servicing 33 minutes on hold someone picks up the phone I hear talking and then hangs up. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. BBB Business Profiles generally cover a three-year reporting period. Our opinions are our own. security offered on the third-party site prior to providing any personal information. Current DriveTime CEO, Don Reese, will continue to serve as a Strategic Advisor and will continue as a director on the DriveTime and Bridgecrest boards of directors. Before joining NerdWallet, Julie oversaw editorial teams at NextAdvisor, Red Ventures and Quote.com. I am horrified that a company that claims to care about customers does not and was incredibly rude and non compassionate. Dan most recently oversaw the treasury and capital markets, tax, and internal audit divisions. Pre-qualified offers are not binding. Truist Financial Corporation. If you still want to surrender the car, you can try to work something out with the creditor, like negotiating a reduction or waiver of the loan balance as a condition of returning the car. BBB reports on known marketplace practices. Even though extending your loan term to lower your payment may seem appealing, be aware it will also increase the amount of interest you pay over the life of the loan. No credit card required. Advertised rates and terms are subject to change without notice. Bridgecrest Careers and Employment | Indeed.com We believe everyone should be able to make financial decisions with confidence. Business Hours (Eastern time) Monday - Friday: 10 a.m. to 6 p.m. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. Apply Bridgecrest is apparently so poorly-run and understaffed that they didn't do anything despite me calling them numerous times and asking for them to send me the title that I rightfully own. 3. Scott has been with DriveTime for 13 years. Contact Bridgecrest Customer Service | DriveTime Brighter Savings is currently offered to select LightStream customers who received an email invitation. While you have options for lowering your payment after financing a car, the best time to lock in a payment you can afford is before signing a loan or lease agreement. Do Not Sell or Share My Personal Information. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bridgecrest Financial Payoff Phone Number, Payment Management. Get debt relief now. BBB Business Profiles may not be reproduced for sales or promotional purposes. Bridgecrest | 2,151 followers on LinkedIn. Bridgecrest Reviews | Read Customer Service Reviews of www.bridgecrest.com PO Box 117320 Dan Gaudreau, current Treasurer of both companies, will assume the role of CFO for both entities. Follow Bloomberg reporters as they uncover some of the biggest financial crimes of the modern era. Lease a car. I had 2 significant losses in august. Robbery. Bridgecrest provides end-to-end servicing for DriveTime's continually growing loan portfolio. Search over 700 Find similar financial organizations in Fort Worth on Nicelocal. Selling your current car and leasing a new one may be a way to lower your monthly car payment. NerdWallet strives to keep its information accurate and up to date. But buying a cheaper car with lower payments is better than falling behind on bills, damaging your credit or having no breathing room in your budget. Payoff Phone Numbers. Any assistance is great, I understand this is contract, however there is always amendment and exception. Download the app to view We appreciate the opportunity to address our customers concern. 7300 E Hampton Ave #101, #101, Mesa, AZ 85209 United States, Based in Gilbert, Ariz., DriveTime is an integrated car sales and financing company that offers credit solutions, and vehicles and customer services. This information may be different than what you see when you visit a financial institution, service provider or specific products site. Learn more about Birdeye, How to use video chat for customer service in 2021. Our. Tried 2x's to get my payment date changed without success. My father and my mother in law and was traveling back and forth from NC to NJ. (If you're giving the car back under the assumption that the creditor will write the loan off, think again!) Maybe youre having difficulty making your car payment because of a temporary financial setback. All financial products, shopping products and services are presented without warranty. Bridgecrest Acceptance Corporation PO Box 2997 Phoenix AZ 85062. Banking and lending products and services are Most offer the option to pre-qualify with basic information to see your likely interest rate; doing so will not affect your credit score. Years in Business: 20. Business Started: 2/19/2003. If the lender forgives $600 or more, you'll get a Form 1099-C or 1099-A, and the IRS will expect you to report the forgiven balance as income on your tax return unless you qualify for, How Creditors Collect Debts: Repossession, Wage Garnishment, Bank Attachment, and More, Do Not Sell or Share My Personal Information. Download the app to view statements, make payments and more. BBB reports on known marketplace practices. I asked to speak with a manager, Tara informed me no and their was no one else I could talk to. Drivetime in exchanged works directly with a Bank called Bridgecrest, who provides financing and of course provides terms and contracts. Find company research, competitor information, contact details & financial data for Bridgecrest of Mesa, AZ. Login to your Bridgecrest account, see payment options, and get in touch with us. free lookups / month. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. The incompetence and mismanagement throughout Bridgecrest is absolutely stunning. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. Bridgecrest Acceptance serves customers in the United States. I explained the situation and she went ahead cancelled my auto pay while I was talking to her. Make a Payment or Ask Questions About Your Loan. http://www.ethicalcommunity.org/bridgecrest, International Association of Better Business Bureaus. If you take a long loan to keep payments affordable, youre likely to find yourself. This has helped restore and protect fragile wildlife habitats across America. You opened a credit card / loan / mortgage with . Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Hi BBB Team- Customer Reviews are not used in the calculation of BBB Rating. After harassing them for two months simply in order to get them to perform their basic job functions, finally now they say they have sent my title to the DMV for some sort of approval, and it's now out of their hands and they don't know how much longer (it's already been two months!) Get the latest business insights from Dun & Bradstreet. Truist Financial Corporation. If I could rate it lower than one star I would. It will apply the proceeds of the sale to your car loan balance, after reimbursing itself for the costs of sale and certain fees. That debt will be rolled into your new car payments, plus interest. They refuse and the remaining amount is unreasonable. Bridgecrest: Contact Details and Business Profile When I called bridgecrest the rep Tara informed me that I would need to cancel my auto payment and wait for my payment to be past due. on third-party Web sites. Bridgecrest Financial Auto Loan Payoff Address. Jonathan Ferro drives you through the market moving events from around the world on Bloomberg's The Open. If you return the car to the lender, the lender will likely sell it. Your goal is to get enough from, to cover what you owe. To resolve this issue, I have contacted Bridgecrest numerous times requesting for a possible renegotiation of contract, its short, to reduce up to 3000.00 off total vehicle. This business is in an industry that may require professional licensing, bonding or registration. In partnership with American Forests, we've planted more than a million so far. ScammersI would recommend finding a different lender. When evaluating offers, please review the financial institutions Terms and Conditions. Atlanta, GA 30368-7320 Rate is quoted with AutoPay discount. You might find your car payment is too high for a variety of reasons: Maybe you financed your car at the dealership and now realize you could have qualified for a loan with a lower rate and payment. Through its related dealership group, DriveTime, Bridgecrest provides over $2 billion in auto loan financing annually and has financed over $22 billion in vehicle purchases over the past 15 years. Bridgecrest Financial | Better Business Bureau Profile Home | Mercedes-Benz Financial Services If the lender forgives $600 or more, you'll get a Form 1099-C or 1099-A, and the IRS will expect you to report the forgiven balance as income on your tax return unless you qualify for an exception or exclusion. The Company provides car and vehicle loans and online payment services. The privacy policy, level of security or accessibility standards may differ from ours. Even if the creditor won't cut you a break on the deficiency balance, surrendering the car might still be the best thing you could do under the circumstances. Mailing Address How to Lower Your Car Payment - NerdWallet Just answer a few questions to get personalized results from our lending partners. Mary Leigh Phillips, current CFO for DriveTime and Bridgecrest, will assume the role of CEO for Bridgecrest. Bridgecrest Company Profile | Mesa, AZ - Dun & Bradstreet The economy and markets are "under surveillance". DriveTime and Bridgecrest Announce Management Team Transition Plans No call back ever! If youre upside-down on your current car you owe more than it's worth you may be able to roll the negative equity into your lease. Payment example: Monthly payments for a $10,000 loan at 7.99% APR with a term of 5 years would result in 60 monthly payments of $202.72.Maximum APR for a LightStream loan is 24.99%. If you find discrepancies with your credit score or information from your credit report, please contact TransUnion directly. You have to be in bad debt to request. Our car affordability calculator can help you figure the maximum car payment and loan amount your budget can handle. BBB Business Profiles may not be reproduced for sales or promotional purposes. About Bridgecrest: Bridgecrest is a leading digital financial services provider headquartered in Tempe, Arizona. Bridgecrest | Better Business Bureau Profile If you plan to buy a less expensive car from a dealer and dont want the hassle of selling yours on your own, trading in your current vehicle is also an option. Be prepared and research your cars trade-in value through online guides so you know if the dealers offer is fair. AND THEN ITS THE CUSTOMER. Please if youre going to finance do it with anyone else. Most will be willing to work with you, especially if you're experiencing a temporary financial setback. Car leases typically have lower payments, because youre paying to drive the car for a set period of time and then turn it back in. Mesa AZ 85209 . Bridgecrest prides itself on the ability to offer customers simple and convenient solutions to managing their account and ultimately helping them succeed on their path to vehicle ownership. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. and the LightStream logoare service marks of Bridgecrest | LinkedIn Find company research, competitor information, contact details & financial data for Bridgecrest Acceptance Corporation of Tempe, AZ. If you owe more than your car is worth, you might be tempted to roll the negative equity into a new loan with a longer term, but this is a costly way to lower your car payment. We try to respond to all messages within 24-48 hours. To sell your car, call your current lender to get the payoff amount on your loan. Access the headquarters listing for Bridgecrest. We are sorry they have become dissatisfied with Bridgecrest and truly apologize for any frustration or inconvenience the situation described may have caused. I purchased a vehicle from Drivetime in Houston TX. Trading in a car when you owe money on it, A payment reduction or deferral simply delays payment of what you owe rather than reducing it. Member FDIC and Equal Housing Lender. Bridgecrest also provides servicing for auto loans originated and held by others and, in t otal, serves nearly 700,000 active customers in the U.S. across a $9.7+ billion serviced portfolio. After being a NerdWallet reader for many years, Shannon welcomed the opportunity to become a NerdWallet writer and help more people with financial decision-making. I asked why she did that, she said that the only way to get an extension. Ernie Garcia, II, Chairman stated, "Don has helped our organization transition from legacy leadership, solidified our core businesses, and prepared the companies for the next generation of leaders. D&B Business Directory HOME / BUSINESS . You can also visit a store or visit one of their offices to complete the payoff process. . During the pandemic I got my hours cut at my job to 1-2 days a week. Bridgecrest Trinity details with 216 reviews, phone number, location on map. AutoPay discount is only available prior to loan funding. I will never ever get a car from these people again! Today I called Bridgecrest to request what they have on their website "skip a payment". is also an option. Car leases typically have lower payments, because you're paying to drive the car . You might also want to consider selling the car yourself. If you can't afford your car payments, you can give the vehicle back to your car loan lender. Subject to credit approval. Mary Leigh joined the companies in 2018 after an extended career with Wells Fargo, where she specialized in arranging capital markets and lending solutions for consumer finance companies. Lorem ipsum dolor sit, amet consectetur adipisicing elit. The lender may allow "forbearance," which is an agreed-upon period of time when you can skip or make reduced payments. There was 1 time I told them I can pay half my payment till 1 get paid again in literally 3 days and they told me no Bec we dont trust you or have confidence in you that you will! Bridgecrest Acceptance Corp - Company Profile and News Bridgecrest provides a world-class customer service experience to over 200,000 customers throughout the duration of their loan. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Our partners compensate us. I enjoyed buying my car through Carvana, but I will never purchase another car through Carvana since it would mean being forced to patronize these smooth-brained bottom-feeders at Bridgecrest. 7300 E Hampton Ave Ste 100, Mesa, AZ 85209-3324. Mercedes me. Rather moving the payment to the end, I have todo all those extra steps. Need to find a different location? All of this available on Bridgecrest.com! Bridgecrest | Car Payment Management & Account Servicing Either way, you should research the value of your car through online guides like. Truist, LightStream, She spent the next 30-plus years as a writer and content manager in the financial services industry, creating educational content that covered a wide range of personal and business financial topics. NerdWallet Compare, Inc. NMLS ID# 1617539, NMLS Consumer Access|Licenses and Disclosures, California: California Finance Lender loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-74812, Property and Casualty insurance services offered through NerdWallet Insurance Services, Inc. (CA resident license no. Safeguarding the environment and preserving wilderness areas is essential for our future. The car loan lender can then demand payment of the deficiency. This is absolutely the worst company to go through! 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Jean Carroll Rape Lawsuit Over Unfair Rulings, Workers Well-BeingTops Agenda at Annual Shareholder Meetings, Bara DitchingPrivate Jet for Train Points toGreener Football, What to Know About Red-Flag Warnings, an Ominous WildfireForecast, Germany Sets the New Standard for Cheap, National Mass Transit, Chinas Now Spurning Ugliest Buildings That Symbolized Its Meteoric Rise, Broke Chinese Gen Zs Turn Factory Town into Top Tourist Spot, Nigerias SEC Plans to Allow Asset-Backed Tokens But Not Crypto, Bitcoin Sags After its Longest Streak of Monthly Gains Since 2021, Bitcoin on Course for Longest Streak of Monthly Gains Since 2021. I have a year and a few months remaining, my value for my vehicle is $2,000.00. Ms. Jessica Alltop, Senior Collections Manager, Ms. Denisse Nolasea Sandoval, Social Media Specialist, Ms. Lacey Mueller, Customer Service Representative, Ms. Camille Richardson, Customer Relations Manager, Mr. Walid Makarem, Customer Relations Manager, Ms. Jessica Micaletti, Customer Relations Specialist. Use our refinance calculator to compare offers with your current loan and see how much you may be able to lower your car payment. Please reference the Terms of Use and the Supplemental Terms for specific information related to your state. Refinancing allows you to replace your current loan with a new one and hopefully lower your car payment in the process. This business is unclaimed. Bridgecrest and Daniel Gaudreau: Case Number: 2:2023cv00585: Filed: April 18, 2023: Court: US District Court for the District of Nevada: Presiding Judge: Daniel J Albregts: Referring Judge: Andrew P Gordon: Nature of Suit: Negotiable Instrument: Cause of Action: 28 U.S.C. Bridgecrest is a licensed third-party servicer focused on servicing auto loans for affiliated and third-party finance companies. 2023 Mercedes-Benz Financial Services USA LLC. If you need immediate assistance, it's always best to call our Customer Service at 800-967-8526. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Also Drivetime advertises you choose your loan plan, however that was the only option I had. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Customer Service We pride ourselves on our ability to offer customers . Beat local competitors. Through its subsidiary, SilverRock, Bridgecrest also sells ancillary products, including vehicle service contracts and guaranteed auto protection, and provides first- and third-party claims administration. Monday - Friday: 9:30 a.m. to 7 p.m. & Saturday: Noon to 4 p.m. Mercedes-Benz Financial Services Welcome to the driver's seat. We've helped 205 clients find attorneys today. Bridgecrest is abusive, charge abusive interest and put consumers on a loop in a way they either never finish payment their car or they pay at least five times more. There was a problem with the submission. Third-party loan servicing company specializing in auto loans for both DriveTime and other affiliate We make it easy to manage your account online, find convenient payment options, and get assistance when you need it. With more than 125 dealerships, an operations hub and 15 reconditioning centers across the nation, DriveTime focuses on getting the right customer in the right car, at the right terms. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Bridgecrest Acceptance Corporation offers financial services. The attorney listings on this site are paid attorney advertising. Our world and enconomy is inflated right now, I have been through a pandemic with this loan, there should be no reason for a Buisness to be price gauging as such and not being opened to adjusting and correcting their wrongness to the Consumer who keeps their Buisness going. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free.