Passengers with a valid Paratransit ID Cardreceive free rides on VTA Local, Express bus service and Light Rail. To add a card to your Android phone, open Google Pay and click the + sign. I loaded value online, but when I tried to use my card, it wasnt there. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. Email: MEisema@bart.gov. Looks like you need to contact them or maybe head down and ask a station agent. Riders who purchase a Local 31-day pass can take unlimited local rides within the East Bay. Monthly passes are the most convenient way for regular customers to get unlimited access to Muni service, including cable cars, for a calendar month. How does Auto-Reload work with monthly passes? Clipper Clipper Please visitThe ABCs of VTA's Class Pass Programfor more details on how to sign up. Get Morning Report and other email newsletters. New Clipper card app available for To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. How did $300 disappear from our Clipper cards? Roadshow Select an amount of cash value or transit pass you want to load, and indicate you want to Auto-Reload this value. Clipper cards can be reloaded online, at self-service machines in stations and at terminals, and in person at transit agency ticket offices and Clipper Customer Service Centers. WebMonthly passes can be purchased on your Clipper card or on the app for the current month from the 1st 16th via the app or at any Clipper retailer or at a Ticket Vending Machine Phone: (415) 778-6628 If its been more than 6 months, youll need to call us at 877.878.8883 or TDD/TTY 711 or 800.735.2929. Orders must be submitted a minimum of 10 business days prior to the date needed. Learn how to apply. The same Clipper card must be used when tagging from local to express routes. If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. Three-day grace periodnot applicable forBART access. Why wasnt I notified this would happen? The pass is not honored on Highway 17 Express, Dumbarton Express, Caltrain and Sports Service. You can also order value at the same time. For all other cards on your phone without HVD, value will be available immediately. Learn about how to use the RTC Clipper card in the Guide to the RTC Clipper Card. What happens if I tag on, but I change my mind? Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. Or is this just a screw up that I need to call Clipper and have a human handle? Thats three months of travel for the price of two Youth Monthly passes! Insert them one at a time. Clipper patrons must tag their Clipper card before boarding a light rail vehicle. It depends on how you buy your pass. Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. If your card just doesnt work, call Clipper to check your cards status and request a replacement. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Several hours ago, Muni Diaries heard from the folks at Muni that anyone with a monthly pass isn't required to tag their card. You can also add value through the Clipper app. Post your question about, but not limited to: visiting the city, moving to the city, nightlife, restaurants, transportation, lifestyle, culture, etc. If your credit/debit card or bank account is declined: You will not be able to make other changes to your Auto-Reload settings until we are able to successfully charge your payment source and remove the block. If you want to load money in your clipper card for the bart, the easiest way is to go to the station, scan your card, and fill money from their booth. To add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. You will still need to use your plastic Clipper card for this. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Or get a card in person. The Bay Area Housing Finance Authoritys Business Plan aims to create bold, regional solutions to the Bay Areas housing challenges. Once you have an active 31-day pass on your card, you can add up to three more passes to your card. Clipper card In London you don't even need a pass - you just use your NFID enabled debit/credit card, or Apple Pay. All rights reserved. Can I get reimbursed? You have up to 6 months to spend down your balance, so you can load the funds. Clipper FAQ says it takes 5 business days to process and you can "pick up" the added value on any bus or LRV. Clippers terms state that after three years your card is inactive, but theres something weird about Undelivered Order Transaction ordering products or cash value My card/value was blocked due to an expired credit card. Riders can apply for the program today at clipperstartcard.com. Qualified applicants are then mailed an RTC Clipper card. How to Buy | SamTrans You'll need to verify your birth date with an accepted form of identification for a Youth or Senior Clipper card. Try tagging your card again. Ask Amy: I put a security camera in my room, and what I saw was creepy, 'Total dominance': Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, Ask Amy: My fiancee's family says I'm not invited, and she's going without me, Dear Abby: The reason her fiance hid his phone was something she never guessed, Harriette Cole: My friend's mom didn't recognize me at my job, and she was very rude, Kurtenbach: Game 7 is likely not win-or-go-home for the Warriors it's win-or-break-up, Warriors' Kerr reacts to Giannis' comments on success and failure: 'He's so right', Miss Manners: I don't want to hurt the bride, but I have qualms about the wedding, Do Not Sell/Share My Personal Information. San Francisco, CA 94105-2066, Main Phone Number: (415) 778-6700 (opens in new window) You can also find answers to commonly-asked questions about the RTC Clipper card in our RTC Card & Accessibility topic. Help | Clipper Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. Key Clipper information translated to Spanish. You can load up to $300 on a Clipper card. They make getting there, and back, so much easier! On the cable car, the conductor carries a handheld card reader. To find out more information about replacing an RTC card, please visit 511.org. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. With the card you can buy discounted VTA Senior/Disabled monthly passes using Clipper or load cash value onto the card. Clipper is the Bay Areas easiest way to pay for transit by bus, train or ferry. Pay With To qualify for the Senior/Disabled/Medicarefare, you must present one of the following: May ride VTA Express Bus service without an upgrade. See download files info to view Comma Separated Value (CSV) files. Just load it with any combination of cash value and discounted passes. Clipper | Metropolitan Transportation Commission To use your plastic card, locate the Clipper reader and tag it by holding it flat against the Clipper logo. Help inform how MTC engages Bay Area residents to create a shared vision for the future. The Class Pass Program transports over 50,000 teachers and students during each school year. If you just want to take the bus, I believe that is free. WebClipper is the all-in-one transit card for the Bay Area. (opens in new window). Scan your Clipper Card at the fare gate to pay your fare. I set up Auto-Reload, but its not showing up in my online account. On a successful tag, lights and a "Travel OK" screen will appear on the machine. After the two-year pilot, and based on results from the pilot, MTC and transit agencies hope to offer a permanent program to any interested organization/employer in the Bay Area. Pay With WebIf you buy a new 31-day pass in person at a retailer, ticket office or self-service machine while the previous pass is still active on your card, Clipper will simply extend the expiration date of your current pass by 31 days, with no gap in between. Select Clipper card and follow the instructions to add a card and load value. While Clipper processes your cancellation request immediately, there is a slight delay in this information reaching card readers. No notice, even though they have my email? If you are setting up Auto-Reload for cash value or BART high-value discount tickets, Clipper wont charge your credit card or bank account until you tag your Clipper card to a card reader and load the value. Just load your Home | Clipper When you get to your departing gate, simply hold the back of your card up to the disc-shaped reader on the terminal and wait for the screen to read OK.. If you are participating in a special pass program through your employer, school or residence, please contact your program administrator for information about getting a replacement card. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' ALL RIGHTS RESERVED. Clipper cards are accepted on BART, Caltrain, Muni, See the. Tip: Always Tag Your Clipper Card on Muni (Regardless Your card should arrive within 5 to 10 days. Hold it flat against the Clipper logo on the Clipper reader until you hear it beep or the BART fare gate displays \OK\. Clipper card pending passes cash value : r/AskSF - Reddit