Seems like everything is okay. Troubleshoot Issues During Setup of an Email Program Really appreciate the help, @dinhviethoa ! Tap on this to get to those settings>on this page it should be the Primary Server, tap on smtp.comcast.net again. Terms | User profile for user: IMAP (Internet Message Access Protocol) is a protocol that leaves your emails on the server, allowing you to read and manage emails using multiple computers, devices, and email apps. Spent countless hours trying to figure this out and with your one post had me fixed in zero seconds flat. Select + and choose Migrate to Exchange Online. Ask Your Own Email Question @user_062dba https://www.xfinity.com/support/articles/third-party-email-access this fixed it for me! If the "IMAP server not responding" error message persists, continue to the next solution. This site is best viewed in a modern browser with JavaScript enabled. But today my email is not working on my I phone. The imap server imap.comcast.net doesnt support Password authentication. User profile for user: In Mail, make sure that the Always use this profile option is selected, and then select your new profile name from the list. On October 13th, 2020, Microsoft will stop supporting username & password authentication for the IMAP and POP3 protocols. If the value is "True," SMTP is disabled, and this user will fail to connect using SMTP AUTH. Note: I'm using the 0.5.1 version of MailCore2. 1-800-MY-APPLE, or, Sales and Make sure that you know where your email is saved. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. Although it is not recommended, you can turn off the use of SSL and the error regarding verifying the server will go away. @Charles620 Thank you!!!!! How to Fix the Server Error with iPhone Mail or Other iOS Mail Clients Verify the server meets the technical requirements for connecting via IMAP and SMTP. There's also a clientIdentity property on the MCOIMAPSession that you can mutate. If the value is "False," the tenant level configuration will be overridden by the setting at the mailbox level, and SMTP won't be disabled for this specific user. I have my email back again after months of ripping my hair out trying to solve the problem. For more information, see Understanding the differences between POP3 and IMAP4. Click in the top left corner where it says. We need to add support for it. Add your TDS Email address and password as a new account in the app. All settings are correct I think. I am not sure if your profile allows me to send private message to. This all started when Comcast instructed me to change my password. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, Worked for hours trying to reset the correct credentials. changed the imap config to: $imap = imap_open("{{$imap_mailbox}}INBOX", $config_smtp_username, $config_smtp_password, OP_READONLY, 0, ['AUTHENTICATOR' => 'LOGIN']); // Connect with LOGIN authentication method. Yes, here is the connection log (same as before) when trying to authenticate to a QQ mail account: I also tried with a second QQ mail account. Same problem, fails with this QQ mail account, works perfect with a Gmail account. Slide the window up and you will see the option to delete the account at the bottom of the screen. You need to disable 2 Factor authentication in your Comcast email account. And it is indeed declared readonly in MCOIMAPSession.h: Please try: [_imapSession clientIdentity] .vendor = something;. Commonly this also corrupts the configuration file so the only option is to remove and re add the email account on the device to ensure it has a clean configuration file. POP and IMAP email server settings - Shaw Communications If the value is blank, the tenant level configuration will be honored at the mailbox level. Choose IMAP or POP for your new account. Sign in Also, tenants are encouraged to disable Basic authentication, and move to a Modern authentication tenant for modern clients. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. urgent need of techy help! I have been using Mail to fetch my mail from an IMAP server for months now without problems. U user_87ab4f Visitor 2 Messages Monday, April 12th, 2021 3:30 PM Closed One of my comcast email accounts will not work on iphone or windows mail I have multiple comcast email accounts which all come through on my iphone 7 and on my laptop Windows email. 2023/04/27 21:27:16 [error] 77464#77464: *6 FastCGI sent in stderr: "PHP message: PHP Notice: Unknown: Can not authenticate to IMAP server: AUTHENTICATE failed. Send Apple feedback. Apple disclaims any and all liability for the acts, We recommend using IMAP. In the Email apps section, click Manage email apps. only options are Y N but N is highlighted. Select IMAP migration and select next. Is there a way i could call you or your team or let the agent on xfinity hotline 8009346489 transfer my call to your team? captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The Death of IMAP for Microsoft Users - Missive Adding to Trusted. On the following screen, enter your Name, full @comcast.net e-mail address, password, and provide a description for the account. You would be setting up the account manually. The retrieved emails can then be parsed and processed to create tickets in ITflow. Supposedly you will get an answer if you submit feedback. To check the configuration open Settings app on iPhone and tap on Passwords & Accounts, find and tap on the Comcast account (it may have a different name on your iPhone). Microsoft recently blocked "legacy" IMAP auth. Try hard-refreshing this page to fix the error. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Exactly the same results. The Internet E-mail Settings panel opens. If you have already added the account with the wrong ports, you simply need to go back into settings, click on Mail, then edit the ports for both Incoming and Outgoing servers. We need to add support for it. ChatGPTOops! The email you provided is not supported Tap on Account, which is located in the top-right corner of your screen. Please check your account settings and try again. Your new email settings will be automatically detected. But they are just telling to reset things again and again or find new devices to attempt logging in. Method 1: Change your password Change your password so it no longer contains any Unicode characters. The short answer is that IMAP connects to your email providers' server and is used for receiving email while SMTP is used for sending mail to other servers. My previous comment was archived by your system. A forum where Apple customers help each other with their products. Privacy Policy | Did anyone successfully authenticate to QQ mail? Basic Authentication is a term used to explain how an application passes . Or, the tenant level setting can be changed to enable it completely. On the Comcast email page, settings, security there is a check box to allow 3rd party email client access. If you click the More Options button, the following settings are available: If your account requires separate authentication for the outgoing mail server, select User Name and Password. In Control Panel for Windows XP, type Mail in the Address box. Is it correct that the identity is released? $headers = imap_headerinfo($imap, $message_number); $body = imap_body($imap, $message_number); // Parse the message into a ticket object. Email account stopped working last week | Xfinity Community Forum My feeling this is on Yahoos end as I've seen this before with other imap accounts. I also tried to connect to the same QQ mail account from this iOS app which seems to be using this library for fetching email, as stated here. Apple may provide or recommend responses as a possible solution based on the information If the value is "True," SMTP is disabled for the whole tenant. I look forward to working with both of you soon! If your email account is with InMotion, then deleting your email settings in the iOS device will not delete your email. Under the ' OUTGOING MAIL SERVER', enter the username and the hostname as displayed on screen. To re-enable Basic authentication for these protocols, run the following PowerShell command: Then, you can either wait for the token to be refreshed after it expires, or run the following command to force it to refresh immediately: The SMTP protocol can be enabled and disabled at the tenant level or the mailbox level. To start the conversation again, simply Make sure to mention the password of the same email address as mentioned in the second step. No change. 5 month old dead thread now being closed. Does anyone have any idea about why is my authentication failing? Adding comcast email account. Looks like no ones replied in a while. Your account settings will be tested to verify that they are correct: If the tests are completed successfully, click Close. You were given some bad information. Or you can use your Apple ID to register with this site and go the Apple BugReporter. IMAP failing to authenticate after changing the Password. The main suggestion from Apple on correcting this issue is to remove your email account and set it up again. Power on your phone Open the settings app and configure the new password for both receiving (POP) and sending mails (SMTP) After following these instructions the Mail app was synchronizing mails again properly. Click on 'SMTP' button. What version of Outlook are you using? Quite possible, yes. The following solution is based on multiple reports/posts from users and Apple support. outgoing server is smtp.Comcast.net You should only do this if you have an immediate need to get to your email. Posted here https://forums.xfinity.com/conversations/signin-and-account-management/cant-log-into-xfinity-account-and-cant-switch-between-account-ids/60751220cc0238783d0f5b10. Ensure that Password is selected rather than MD5 Challenge-Response. This is not incorrect for the incoming mail server as Ive tried a manual setup using imap.gmail.com but get the SAME error message. Here is a table of the Secure ports for incoming and outgoing servers: If you have multiple accounts created on your iOS device, then you will need to remove and recreate them too. Anyone know how to fix? @user_062dba thank you for the response. You signed in with another tab or window. I have four groups of digits like You can't have the "correct POP3 and IMAP settings" in Outlook. Already on GitHub? I can receive Comcast emails on a browser but not on my iPhone or iPad. Enable the " Use SSL" option and make sure that the Server port number is entered ' 587'. Deleted account and added back in manually. If possible, use Outlook 2013 instead of Outlook 2016 to connect to your IMAP account. So you think that they made it so only their whitelisted apps (or whatever) can fetch emails with IMAP. As of today, I cannot get into E-mail and people trying to send meE-mails are getting errors with my E-Mail address. How to configure IMAP for iPhone - Visual Communications Group Click on the email account that you wish to remove. I've checked and rechecked the settings, comparing them to all my other accounts' setups. Mutating the clientIdentity property was the first thing that I've tried after your initial response. The current iOS is 11.4.1 so you may be using something that cant be fixed unless its updated. A knowledgeable Comcast agent helped. this particular email still doesn't work for iPhone or Windows Mail. And without spaces? Here is an idea how about Inmotion keep the certrificates in order so this kind of crap doesnt happen. Close the Mail app Power off the phone Change the password of your mail account again. I checked that my settings are correct for using IMAP, in the QQ mail settings. Change your password so it no longer contains any Unicode characters. Create App Password. Pull down on the inbox to refresh your email's content. Unable to authenticate to QQ Mail with IMAP, https://itunes.apple.com/us/app/qq-you-xiang/id473225145. Problems setting up GMX in my email program - GMX Support And it fails. imap server doesn t support password authentication ipad Your IT team might only allow certain IP addresses to connect with your inbox. Access your Optonline.net email with IMAP - April 2023 - Mailbird https://www.xfinity.com/support/articles/third-party-email-access, https://www.xfinity.com/support/articles/iphone-configure-comcast-email, https://www.xfinity.com/support/articles/pop-imap-iphone. Find your email server's IMAP and SMTP information. Scroll down and tap SMTP under Outgoing Mail Server. Use your Xfinity ID and password to sign in. On October 13th, 2020, the only way for email clients to sync emails with Microsoft accounts will be to implement the proprietary Outlook REST API or the Exchange protocol. IMAP is an advanced email server protocol . It's not needed when you use SSL encryption and won't work. You may not see the option to trust the self-signed certificate until all of the accounts have been removed and then re-created (reported in Apple discussions forum). I recommend you check your domains DNS to ensure it is configured properly and directing email messages to the correct server. What is my IMAP username and password? A forum where Apple customers help each other with their products. This is mainly happening in recent releases of Mac iOS 10.2x and it affects both IMAP and POP3 account types. To check the current setting at the mailbox level, run the following command: To enable SMTP for a specific user, run the following command to revert the value to "False": For more information about the Set-CasMailbox command, see Set-CasMailbox. Most IMAP ports will be 993 or 143. Can't connect to Outlook with POP/IMAP and Modern authentication Go to solution My bt emails were not appearing on my iPad, so I changed my password and then I received my emails ok. Then signed into my bt mail on my iPhone and email Was working ok. No matter which , , Authentication Used: SSL. Incorrect settings When you set up an email account manually, you input settings such as whether the outgoing mail server requires authentication. imap_last_error()); $message_numbers = imap_search($imap, 'UNSEEN'); foreach ($message_numbers as $message_number) {. Troubleshoot issues with IMAP mailbox migration - Exchange If the tenant level configuration is set to disable the SMTP protocol, Outlook will not connect. Tap on. If you have set it to NEVER, then your emails will still be on the server, but you may need to set the fetch to manual in order to get the emails immediately. Well occasionally send you account related emails. Open the Microsoft 365 admin center and go to Users > Active users. To check the current setting at the tenant level, run the following command: To enable the SMTP protocol, run the following command to revert the value to "False": For more information about the Set-TransportConfig command, see Set-TransportConfig. Thanks. Please check your account settings and try again. This occurs on the iPhone, iPad, and MacBook Pro. The solutions for each type are listed below. Cannot connect using SSL Do you want to try setting up the account without SSL? If you receive the Cannot Verify Server Identity alert click Details (If you get an SSL alert see Step 4 below). Please check your account settings and try again. The certificate will only change ever 3-5 years when renewed however that would not cause the issue you are having as the client only checks that the domain name its using matches the certificate on the server. Would both of you kindly send a private message so our experts can look into this further for you? Solution of comcast email Not working on iphone Problem - systoolsgroup.com Apple should get on top of these problems with Mail! Visit this Official Comcast Email Link to know how and follow the same steps: https://www.xfinity.com/support/articles/two-step-verification-xfinity-app-setup. to your account. @Charles620 I absolutely can't believe it!!!! Interestingly, I can fetch and send mail from my iPhone and iPad! Do they have any sort of English-speaking support at all? After, Verifying and trying manually with IMAP and SMTP, always get an error Cannot Get Mail. However, it is unlikely that Microsoft will support this on time. Customer Service Sign-In and Account Management One of my comcast email acc. For Desktop Clients. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I am getting this pop up.. the imap server "Mail.btinternet.com" doesn't support password authentication. I have been wracking my brain -asking every iphone nerd -basically deleting all my setting to restart again just to get my email back on my phone -i jumped onto a discussion group that not only did not help but opened me up to a host of spam email only to finally come across your simple instruction of going to Comcast email page, settings, security and checking the box to allow 3rd party email client access and voila!!!!! Tried some more email apps randomly from the App Store, none could connect to the QQ mail account. The main issue is that the mail client cannot verify server identity. The problem you are incurring is due to an issue with IOS where the the mail app tries to default to setting usually using the domain name in the email address which will not match the SSL on the server and causes the certificate error you are seeing. So, when you re-add your account, make sure that you use the correct ports. As an alternative Microsoft developed Modern Authentication (a Microsoft term), which is based on an authentication method called OAuth 2.0.