If youre within that period, youll have to wait until the next month to cancel. Upgrade, change your club, amend payment details and much more bylogging in to the Members Areausing your email address and PIN number. Sichere dir das Core Monatsabo fr nur CHF 10 oder das Premium Monatsabo fr nur CHF 20 ohne Einschreibegebhr. Your membership options youre in control! Learn more here. The price guarantee will then be applied to the go-to rate for 12 months, Free to re-join if you leave and return with the 12 months after the club reopens, Free upgrade to the PLUS premium membership for 6 months, You will receive full access to all paid for workouts and classes on the PureGym App automatically. Despite all the good services and management, some members want to give up for many reasons, but that is not an arduous task. The headquarter of PureGym are located in Leeds, West Yorkshire, and the offices are located in London and Southampton. Once you do, inform them that you wish to cancel your membership, and they will walk you through the process. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances. Vielen Dank fr deine Newsletter-Anfrage. To cancel your PureGym membership, follow these instructions: Call Member Services on 03444 770 005 and let them know you'd like to cancel. You will be entitled to all the rights and privileges exercisable for the Type of Membership chosen. Multiple passes to the same client may mean your 5 passes per month will be cancelled without warning. At the last step in the webshop use code: FIT10. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. We will be happy to reactivate your contract. You don't have access yet? Read the top ten financial lessons that will help you save, budget and earn more money. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Thats why you can log in to yourMember's Areausing your email address and PIN to update and change whatever you like. You can Freeze your membership in 3 easy steps. Day passes are subject to a fair use policy. Summer is coming and it's a great opportunity to get outside (Photo: Getty) Search another category. 3. There is always the option to upgrade the subscription. Nova will be there to monitor your bills, plan your goals and improve your spending habits. If you terminate the contract via e-mail, you will receive an automatic reply with a ticket number after a short while. Please contact the Member Administration Department for personal advice. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. You can upload your application there. Before you join. The easiest way to cancel your PureGym membership is through the online cancellation process. Can you cancel your PureGym membership at any time? Many PureGym locations are open 24 hours a day. Your PureGym registration options are as follows: Children under the age of 14 shall not be granted access to the PureGym fitness club. We will give you at least 1 full months' notice of any incoming price increase and will make it very clear when the price increase will take effect and how much your membership will cost after the increase. PureGym have 45 days to issue any prize. After all, many subscription companies try to manipulate you into staying with them as best they can. You will receive the confirmation email after the cancellation of your membership. We've made it really easy to freeze! Free passes should be booked to start before the advertised expiry date. It also offers special membership plans for students and also provides personal training during your fitness journey. How To Cancel Puregym Membership? USE CODE: SAVEHALF. After following any subsequent prompts, you should be all set to cancel your membership. Discount to fixed-term student memberships is for single club access only and must be used at the gym selected when setting up this type of membership. If you cancel during this period, you will receive a full refund. Read all the instructions given and confirm your cancellation. Find out more about how to cancel your fixed term membership here. The competent person in your company can contact us via theCONTACT FORM. Offer is not valid at PureGym South Kensington and PureGym Clapham. Response times may vary during our busy periods, weekends and bank holidays. Ends midnight! These conditions are specified in your membership terms. If you're a PLUS member, freezing is included as part of your membership! If so, youll only be charged for 50% of the bill. Head to your Member's Area2. where is puregym head office where is puregym located pure gym locations uk will. Are you looking to cancel your PureGym membership? Your responsibility for anothers conduct: If we have reasonable grounds for believing that you knowingly provided your PIN number / Access Device to another individual or individuals, or allowed unauthorised entry following your entry to the gym (Known as tailgating) in addition to our rights referred to in paragraph 4 above, we may hold you responsible for the conduct of the individual(s) while on our gym premises, and liable for any loss we suffer as a consequence of that conduct. You can also multiple access from 2 to additional gyms near your study, home, or work. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Day passes are subject to a fair use policy. The penalty charge will be calculated as being equal to the daily membership charge (that applied at the time of use) for each occasion on which your PIN number was used by that individual/those individuals; and/or (b) in the event of serious misuse of your PIN number, for example, your PIN number has been used on repeated occasions and/or by more than one individual, to notify you, via email, that we are cancelling your membership with immediate effect, and no refunds will be given. Student fixed-term membership discount is based on the cost of standard monthly (Core) memberships. For further information pl. Select Your Profile and then select Freezing or Cancelling. If you have an annual membership, you can also change your contract with a member of staff at the club (except for individual studios). In most cases, you can cancel your membership anytime; however, if you choose to cancel through your bank, then you will have to wait 4-5 days for the transaction to go through and the contract to be officially terminated. That depends on the specific offer. DIRECT DEBIT PRICES More details will be communicated to you by the gym via email. You can freeze your PureGym membership for a reduced price online by visiting the Freezing or Cancelling section in the Members area of the PureGym website. You can cancel the additional subscription by giving notice to the end of its contractual term. Your membership will be activated on the date you specified, running till midnight of the specified date. You will receive the login details in your welcome email. Any passes set for redemption after this date may be cancelled without warning. Lower membership price charged for specific amount of months called out on join page. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". If you are within 5 days of your direct debit being due, you'll need to wait until the direct debit is processed before being able to cancel online, or you can cancel your direct debit with your bank. Your membership will be in force up to the time your next payment is unpaid. It has reached over 1 million registered members because of its fantastic facilities. Send us an e-mail with the RE: "Termination" to. You can cancel your PureGym membership by letter, by phone, in person, or online. The fastest way to cancel your PureGym membership is online through their website. #catch22 1 PureGym @PureGym Replying to @itstaaanya @itstaaanya All you need to do is select the start and end dates. This plan costs 18.99 a month and a joining fee. Yes. Speaking to someone directly can be a good idea to avoid confusion and simplify the cancellation process. When signing up for membership, the fees are paid either directly online (by Mastercard, VISA, Paypal or Postfinance) or at the club (EC or cash). By analysing your spending patterns, Nova will be able to accurately categorise all bills and monthly payments. You will be entitled to all the rights and privileges set for the Type of Membership chosen. You can find more information HERE. Yes, you can stay in control, any time of day. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. From there, you will be able to cancel your monthly membership. Some of our gyms offer the option of anOff Peak membership. If any Direct Debit is returned unpaid or if any other form of payment is not honoured for whatever reason, you shall pay us on demand an administration fee of 20. Friends must also sign the visitors' book in the club. 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. If you want to come back to us sooner, you can! You can pick up your membership card at your CLUB at any time during the stated opening hours. You can work out in all PureGym clubs only at the standard rate. If your payment has already been taken or requested, your membership will remain active for the month and will cancel on the next payment due date - no further payments will be taken. We have over 300 gyms across the country, so theres plenty to choose from. If you are not comfortable canceling the membership via the online method, you can also have the option of canceling the membership via phone call. New puregym can't cancel membership Gone puregym can i bring a guest where. If you have a direct debit membership, then you can cancel at any point up to five days before the debit is due. Please refer to the Terms and Conditions of each benefit. If youd like to add this option when joining, select the PLUS membership option. I decided to cancel the direct debit as I also have another membership elsewhere and emailed them to cancel. Cancel By Telephone. It's really easy to upgrade or downgrade your membership on our website, and the changes you make are instant! You cannot transfer this daily membership to anyone else nor transfer to another date. Please note that you can request a change of gym no earlier than two months after the start of your contract and no more than once a year. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY . You can find all the information about changing studios under MYPUREGYM and apply online. Step 1: Log onto your account on their website - https://www.puregym.com/login/ Step 2: Visit the profile section Step 3: On the profile tab, click on the option titled Cancel Your Membership Step 4: Select whether you would like to freeze or cancel. Members with annual membership can pay the amount in the club (except for Bern Lorraine) or by invoice within 20 days. Your email address may have been stored in our system more than once. I cancelled it after the payment bounced. We will then process your cancellation. Yes, PureGym wants to keep you totally in control, any time of day. Please check your contract with the corresponding comment field. You can choose from the following options: Yes, you can change the studio. By continuing to use this website, you consent to the use of cookies. 1. Once you have logged in with your details, select Your profile under the member dashboard. No, no time stop can be requested for a previous period. Have you registered for an Off Peak membership and want to enter the studio after 2 pm? A valid ID of the parent or legal guardian and the declaration of consent are also required. Head over to your profile by clicking on the "Your Profile' button. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. Any recorded reps or times must be verified and signed off by a PureGym team member. For any kind of membership, if you cancel within 14 days of applying, you are entitled to a full refund. If you have bought a plus membership of PureGym, then you cannot freeze your membership. Unfortunately, we do not have childcare in our clubs. Step 1: Log onto your account on their website https://www.puregym.com/login/, Step 3: On the profile tab, click on the option titled Cancel Your Membership. Please click here to read the HOUSE RULES. When you join us, you'll be charged for your first month and a joining fee (subject to change). As per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you are entitled to cancel your membership and receive a full refund of any fees paid within 14 days of completing your membership application form. If you have any questions or if you have any complaints, please contact us. No, the time stop option of 1-3 months per year for Core or Premium/Unlimited members is not cumulative. A service fee of CHF 25.00 will be charged to Core Members. By cancelling your membership, Nova will be able to notify you when payment is made or not. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. Access is limited to only peak-off hours. Accessibility is unrestricted, and you can join the gym at any time that suits your routine. Call pure gym and tell them you accidentally cancelled the DD. If you want to work out without restrictions, you can contact an employee directly in the studio to sign a contract amendment. These months will then be added to your membership as a time credit. Bolts are also available in this membership plan; you have to only 3 per month to get access. 50% off & 0 Joining fee Terms & Conditions, First Month Free & 0 Joining Fee (closed CRM) Terms & Conditions, Once your month of free Plus membership is complete you will automatically roll onto an Plus membership. You can terminate prematurely due to change of residence if the distance between the main place of residence and a PUREGYM CLUB is more than 20 km. Keep scroll down and find the Membership cancellation option. If you terminate your contract via the contact form, you will receive an automatic reply with a ticket number after a short while. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Profile. Depending on the remaining term, you can pay an extra fee for the upgrade. Get in touch with Member Services at member.services@puregym.com and let them know you would like to cancel your membership. Then please check your spam folder. First cancel the additional subscription that you no longer want, giving notice to the end of its term. proven method to better manage your money. You cannot work out at PureGym until you have paid the full membership fee. Step 3 Scroll down to 'Cancel Your Membership' and select this option Step 4 Follow the instructions to cancel If the online cancellation option is unavailable to you, please cancel directly through your bank. If youre planning on returning to PureGym in the future, you can pause your membership instead of cancelling it. This means no joining fee or price increases when you come back. Offer must be claimed using the unique promotional code received by via email. Therefore, it is not possible to bring babies and children under the age of 14 with you. How do I cancel PureGym? If your home gym is no longer convenient, you can transfer your membership to a different gym. Date of usage cannot be changed once redeemed. All you need to do is log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. 1 pass per person, multiple passes may be cancelled without warning. During this period, you will have your usual right to terminate your membership in accordance with the membership terms and conditions and rules. If you missed your notice period, this invoice is your renewal invoice. Our security team is on duty 24 hours a day, 365 days a year. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. When people shift their residential place far from the gym location, they have to cancel the membership. This agreement will become binding on you and us when we contact you to confirm your membership application has been accepted, at which point a contract will come into existence between you and us. 3. Verwende dazu beim letzten Schritt im Webshop den Promo-Code: FIT10. If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. Anyone who joined on an offer that was 30% or more less than the standard join price at their gym e.g. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. This is clearly deliberate as i have read multiple tweets of the same issue going back years. As such, if youre on a monthly payment schedule and your next payment is due within a few days, youll need to wait until the payment rolls over to cancel. You can find more information regarding the unsupervised hours of your gym HERE. Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. We may make reasonable changes to these Rules at any time provided that we give you advance notice of the change. Please ensure that all used masks are disposed of safely in one of the bins provided. You can then register your membership directly in the studio. The payment card details you provide when you join us will be used, every month, to pay for your ongoing subscription. For more details, please see our Cookie Policy. Each payment made is not refundable under any circumstances. 4. We know everyone is going through a strenuous routine in this busy world, but our physical and mental health should also be necessary besides all the work. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. However, the email address can be changed at any time by an employee in the studio. The pass needs to be redeemed for the day the client wants to attend the Gym, so if they redeem it on the Monday but want to attend on the Tuesday, they need to make sure they select the correct date. They will likely ask you details about your account and inform you of their cancellation policy. Please refer to the General Terms and Conditions (GTC) for further information about monthly memberships. You will find the termination clause on your membership card. But you cant buy a further additional subscription. Up to 50% off a PureGym membership If you buy a qualifying plan, you can get up to 50% off a PureGym membership. If you are a fixed member and want to cancel the membership, follow the steps listed below. A monthly charge is applied if you freeze your membership. Yes, as long as the primary member has the extras included in his/her service package. Core or Premium/Unlimited 12 and Core or Premium/Unlimited 24 subscriptions always start on the first day of the month. We're sorry to hear you're wanting to cancel your PureGym membership, we hope you've enjoyed your time with us! Parking facilities vary from club to club. For Off Peak memberships, access is granted daily until 2 pm. If you are a fixed member and want to cancel the membership, follow the steps listed below. We will then process your cancellation. Monthly contracts can be concluded in all clubs. You can cancel the additional subscription by giving notice to the end of its contractual term. Wir freuen uns auf dich! In conclusion, cancelling your PureGym membership can be pretty easy. No certificate is required to apply for a time stop without cause. Not only the group glasses PureGym provides, but also it provides personal training classes during the journey of your fitness. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). You will receive your access data immediately and can log in with it on the mypuregym.swiss interface. You can easily manage your membership online. Please be aware this must be actioned at least 3 working days prior to your payment date. Tell them that you want to cancel your gym membership. Core and Plus members can cancel their membership following the online cancellation process. I switched banks and the bank duplicated all my DDs. may mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. Cancel or freeze. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Core and Plus members can cancel their membership following the online cancellation process. Then please generate your password on the left side with your stated email address. If you are a monthly subscriber and want to cancel the membership, then follow the following steps to cancel the membership. If something else comes up: Please contact your club to reschedule or cancel your appointment. You also have the opportunity to freeze your membership if you have bought a monthly direct debit membership. Personal Training is arranged directly with the PT and not with Pure Gym Limited. Longer time stops are also free for Premium/Unlimited Members. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control. The freeze will be applied from your payment date, so make sure it is added at least 3-4 working days before this date. If youd prefer to send them a letter, you can terminate your contract that way as well. This agreement is governed by English Law. Note: This does not apply to public holidays. Absolutely. The rest of this article will discuss PureGyms cancellation policy, how to cancel your membership, and how to avoid overpaying when you cancel. However, if you no PureGym is a people gym chain in the UK, offers affordable membership plans and access to state-of-the-art equipment and facilities. May 2023 and must be claimed by this date. Please observe the notice period stipulated in your contract. will puregym be open tomorrow will puregym be open on monday will gyms be open on funeral day will gyms close on 19th september GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. the October or recent 50% off offers. In a monthly subscription, if your cancellation period time is 14 days, if you cancel the subscription within 14 days, you will refund 100% amount, but if you cancel the subscription after 14 days, you will refund 50%. Freeze only applies to monthly memberships and will start from your payment date. The unique code is assigned to each PT. If youre changing your bank details well need ten days notice before your next payment is due. We will then process your cancellation. An overview of the opening hours of all clubs can be foundHERE. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. In addition, your current membership lists all booked options which are covered by the fitness fee. If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. You will then receive an email confirming your registration, please click on the given confirmation link. You can cancel the membership in easy steps. If at the time of upgrade you are paying a lower monthly rate for your CORE membership than the gyms current price, and then you decide to downgrade your gym membership will increase by 1. If you're in Northern Ireland, contact Consumerline. Pure Gym reserve the right to redeem any prize in the form of a voucher or pre purchased credit. Can I Pause My PureGym Subscription Instead of Cancelling It? You can also go old school and talk to the person at the front desk to communicate your intentions or send a formal letter declaring the termination of your contract. Please contact an employee in your club directly within the promotion period. We will use all commercially reasonable endeavours to ensure that such closures are outside of peak visiting hours and are kept to a minimum, in both duration and frequency. Follow the following steps to cancel the PureGym membership. The best way to do it is by cancelling online or making use of their customer support. Hurry, ends midnight! How do I cancel my gift voucher or 1 to 30 day pass? You will need to cancel your membership at least 4 working days before your next payment is due to stop the payment being taken. Please bring a valid ID with you. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action.
You can join the gym at any time in the day or night. It is best to make an appointment for a FREE TRIAL TRAINING in your club right away. Head to your Member's Area 2. With over 280 gyms, youre free to pick and choose according to what suits your location best. This offer cannot be converted into a cash prize. How do I cancel my fixed term membership? If you are unable to log in, it may be due to the following problems: You were unable to solve the problem despite the checks? We are a company registered in England and Wales. To officially cancel, you need to do so four days before your next billing period. Offer is only valid to those members who have received an email from PureGym. To avoid fees and cancel your membership quickly and completely, there are some important steps you should take depending on what method youre using. This can also be done digitally through websites like Xpendy. For time stops longer than 3 months (4-9 months), you will need a doctor's/ employer's certificate/ certificate of military service (if applicable). PureGym withhold the right to amend or remove this offer at any time. The gym can be used by those aged 14 to 15 years if their parent is in the club and they have completed a fitness orientation.
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