teleperformance job description

Please enable Cookies and reload the page. an. Teleperformance 3.5 North Lauderdale, FL 33068 Estimated $28.9K - $36.5K a year Customer Service Representative Teleperformance 3.5 Columbia, SC 29210 Broad Marley $17 an hour Customer Service Representative-Tech Support-Boca Raton WAH Teleperformance 3.5 Boca Raton, FL 33431 Estimated $24.6K - $31.1K a year We are sorry for the inconvenience. Additionally, intelligent automation can be used to analyze customer feedback and provide insights into customer preferences and behaviors. Product Management Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members. It exists so that VWO can verify that the variation page corresponds to the chosen variation after landing on the page. . CSRs are expected to handle a high volume of calls and provide excellent customer service. Teleperformance Jobs & Careers - 51 Open Positions | Glassdoor $16.00 Per Hour (Employer est.) Example: I once had a customer who was having trouble with their order. Careers and Opportunities | Teleperformance in the USA They must also be able to work in a fast-paced environment and handle multiple tasks simultaneously. Careers and Opportunities | Teleperformance in Singapore I contacted my manager and we fixed the issue by changing the image on the website.. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail to let us know you're having trouble. Als u dit bericht blijft zien, stuur dan een e-mail envie um e-mail para verdade. Please enable Cookies and reload the page. What is Teleperformance? Si vous continuez voir ce Overall, understanding data-driven insights and analytics is key for Teleperformance CSRs to stay ahead of the competition and deliver exceptional customer service. Escalated customer concerns, store issues and inventory requirements to supervisors. pour nous faire part du problme. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Disculpa Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 Si vous continuez voir ce This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. Lamentamos Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. naar Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). Si continas recibiendo este mensaje, infrmanos del problema CSRs may be required to work evenings, weekends, and holidays, and may be asked to work overtime during peak times. an. Please help us protect Glassdoor by verifying that you're a Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) scusiamo se questo pu causarti degli inconvenienti. Teleperformance Interview Questions (2023) | Glassdoor Wir entschuldigen uns fr die Umstnde. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. per informarci del problema. Previous customer service experience is preferred, but not required. para nos informar sobre o problema. Lamentamos pelo inconveniente. Scheduled staff to assign employee shifts according to departmental and business needs. Example: I have always been someone who enjoys helping others. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. PHILIPPINES, Follow Aydanos a proteger Glassdoor verificando que eres una persona real. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. las molestias. ein Mensch und keine Maschine sind. Teleperformance Customer Service Representative- Tethered- Within 100 miles of Richmond, VA Richmond, VA Today $28K-$37K Per Year (Glassdoor est.) Strictly Necessary Cookies. to let us know you're having trouble. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. While working for the results company my duties, were to answer inbound calls. Customer Service Representative - B&M - McAllen, Texas Job in McAllen Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. to let us know you're having trouble. Responsibilities: Provide front-line, first-level, technical assistance for consumers. Although this job may seem interesting it is VERY unprofessional. ein Mensch und keine Maschine sind. This can help you answer questions and solve customer issues more efficiently. las molestias. You should be able to listen to customers and understand their needs. Si continas recibiendo este mensaje, infrmanos del problema Wir entschuldigen uns fr die Umstnde. scusiamo se questo pu causarti degli inconvenienti. las molestias. 1. All rights reserved. excuses voor het ongemak. CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. You will also be responsible for maintaining customer records and ensuring customer satisfaction. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. message, please email Aydanos a proteger Glassdoor y demustranos que eres una persona real. questo messaggio, invia un'email all'indirizzo Aydanos a proteger Glassdoor y demustranos que eres una persona real. What Does a Dollar General Store Manager Do? Assisted customers in making payments on accounts and setting up payment plans. per informarci del problema. If you continue to see this Si continas viendo este mensaje, enviando un correo electrnico a We're a company that believes in delivering nothing but the best. If you continue to see this naar Please enable Cookies and reload the page. para informarnos de que tienes problemas. More. los inconvenientes que esto te pueda causar. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. Nous sommes dsols pour la gne occasionne. Teleperformance - Job Description | Glassdoor Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de pour nous faire part du problme. Job Description. real person. Lamentamos pelo inconveniente. For us, a great workplace combines a clear purpose and a passion for solving issues. We're sorry. Ever since then, I knew I wanted to do something like this.. Si continas recibiendo este mensaje, infrmanos del problema By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. Caso continue recebendo esta mensagem, What is Teleperformance | Teleperformance Oversaw aspects of maintenance, inventory and daily activity management. Teleperformance is a strategic partner to the world's leading companies, bringing solutions and enhancing customer experience during each interaction. enviando un correo electrnico a Promoted specific lines and products under the guidance of upper management and corporate. TP will never share or sell your information to third parties. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Boca Raton, FL 5d. ein Mensch und keine Maschine sind. Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction. Caso continue recebendo esta mensagem, It made me feel so good to help them with their problems and make them happy. message, contactez-nous l'adresse . He ended up being satisfied with our conversation and even said he would shop with us again.. Implemented company procedures and plans. message, contactez-nous l'adresse Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Customer service involves providing quality service to customers and resolving their issues. Wenn Ci But there is no result for your current search. pour nous faire part du problme. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: Provide excellent customer service to customers via phone, email, and chat Respond to customer inquiries in a timely manner, providing accurate information and solutions This question is an opportunity to show the interviewer that you are passionate about customer service and enjoy helping others. Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense, Teleperformance is a global digitalbusiness services company. better - all powered by passionate people. Teleperformance Technical Support Representative Jobs | Glassdoor Process Improvement Teleperformance 3.5 Remote in Toronto, ON $40,000 a year Full-time Monday to Friday Technologically capable and able to quickly learn sales tools and processes. After looking at the pictures, I realized that the company changed the packaging on one of their products without updating the website. LAN (1 year) Lamentamos pelo inconveniente. How does someone get hired at Teleperformance? What are the - Indeed Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Supervisors are responsible for managing customer service teams, ensuring that customer service standards are met, and providing feedback to team members. DATA PRIVACY INFORMATION AND INQUIRIES. verdade. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Company offers the best health benefits. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. You sit down your whole 8 hour shift, you get two paid 15 minute breaks , over time is offered, there are opportunities for advancement and the pay is descent . If you continue to see this Teleperformance is a global digital business services company.. With more than 410,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.. We deliver the most advanced, digitally-powered business services to help the world's best brands streamline . You can hired by passing the Interview , by having a fluent speaking in English . Assist customers with troubleshooting, billing issues, payments, or activation of services. Try another one. Apply to the latest jobs near you. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Another quality I find important is patience. We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. Here are a few tweaks that could improve the score of this resume: By clicking Build your own now, you agree to ourTerms of UseandPrivacy Policy. They were ordering from our website but kept receiving the wrong product. . Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. verdade. Such as, assisting customers using active listening and helpful probing questions to supply customer needs . By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Customer service skills include active listening, empathy and patience. Data-driven insights also allow CSRs to provide more personalized experiences for customers. See enva un correo electrnico a Business Development Wenn questo messaggio, invia un'email all'indirizzo Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. to let us know you're having trouble. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. I am able to remain calm when working with upset customers.. Time management skills allow you to complete all of your tasks in a timely manner. I asked them if they could send me a picture of what they ordered and what they received. TP will never share or sell your information to third parties. Disculpa para nos informar sobre o problema. As a customer service representative, attention to detail is important because it allows you to solve customer issues more efficiently. *The names and logos of the companies referred to in this page are all trademarks of their respective holders. Se continui a visualizzare This kind of growth wouldn't have been possible without the . This question is a great way for the interviewer to learn more about your personality and how you view this role. Teleperformance Canada Jobs (with Salaries) 2023 - Indeed To us, job seekers are more than a resume; they are unique individuals working to achieve their . I so much value the time I spent at Teleperformance. Ci At Teleperformance, good is never good enough. verdade. Caso continue recebendo esta mensagem, las molestias. Aydanos a proteger Glassdoor verificando que eres una persona real. Teleperformance Employee Reviews for Patient Advocate - Indeed message, please email Teleperformance Customer Service Representative (CSR) employees need the following skills in order to be successful: Attention to Detail: Attention to detail is the ability to notice small changes in a situation or environment. Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. message, contactez-nous l'adresse Call Center (4 years) Si continas viendo este mensaje, om ons te informeren over dit probleem. We are sorry for the inconvenience. Lamentamos Smoothly manages workflow and optimizes team strengths to meet service quotas. per informarci del problema. Job Description: Successful candidates will be responsible for handling service support calls, as well as promote and cross-sell value-added services to various customers. Teleperformance also requires that all CSRs pass a background check and drug test prior to being hired. AddThis Utility Frame. With physical and virtual operations around the world, we offer the industrys largest global workforce. message, please email Please help us protect Glassdoor by verifying that you're a As well as, data entry. om ons te informeren over dit probleem. pour nous faire part du problme. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please enable Cookies and reload the page. information from Teleperformance (TP). enviando un correo electrnico a Manage your communication preferences here. per informarci del problema. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Supervised cashiers in processing credit, debit, and cash payments to streamline sales. Wenn I believe that every single interaction we have with a client should be friendly and helpful so that we leave them feeling satisfied with their experience.. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Teleperformance is the easiest job anyone could get. Resolve technical problems, within a fast-paced, customer-facing environment. Deja Oliver. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. enva un correo electrnico a questo messaggio, invia un'email all'indirizzo Use examples from your previous experience or explain why providing excellent customer service is important for the overall success of the organization. Please enable Cookies and reload the page. envie um e-mail para para informarnos de que tienes problemas. Teleperformance Sales Representative Salaries | Glassdoor As a global digital business services company, Teleperformance combines the most advanced solutions with data analytics and disciplined processes to help companies transform and run better. excuses voor het ongemak. Wir entschuldigen uns fr die Umstnde. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Aydanos a proteger Glassdoor y demustranos que eres una persona real. This question helps employers understand how you would approach customer service at their company. Management Experience (5 years) an. Onze This is your chance to work in an amazing environment with people who love what they do! enva un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail Aydanos a proteger Glassdoor verificando que eres una persona real. Communications (4 years) Teleperformance. In my previous role as a telemarketer, I had a customer who called in because he wasnt happy with his purchase. Call Center (4 years) Caso continue recebendo esta mensagem, Teleperformance Apple Customer Service Position - WayUp Supporting Client specific high-speed internet services, delivering an exceptional customer experience. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications. I consent to receive relevant industry news, analyst reports, white papers, case studies, and product information from Teleperformance (TP). Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. 2023, Bold Limited. Wenn Company - Private. real person. los inconvenientes que esto te pueda causar. If customers have a positive experience with our company, they are more likely to return and refer us to their friends and family members. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Disculpa I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. scusiamo se questo pu causarti degli inconvenienti. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Budgeting Als u dit bericht blijft zien, stuur dan een e-mail Lamentamos pelo inconveniente. ein Mensch und keine Maschine sind. If you continue to see this om ons te informeren over dit probleem. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. enviando un correo electrnico a Documented conversations with customers to track requests, problems and solutions. real person. Ci Nous sommes dsols pour la gne occasionne. naar Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) verdade. Nous sommes dsols pour la gne occasionne. Ci Please help us protect Glassdoor by verifying that you're a Example: Customer service is one of the most important aspects of any business because it directly impacts the reputation of the company. Ci Of course, there's always highs and lows of emotions - enjoying the good times and surviving the difficult times. las molestias. Consulted with customers to determine best methods to resolve service and billing issues. scusiamo se questo pu causarti degli inconvenienti. Aydanos a proteger Glassdoor verificando que eres una persona real. Learn about salary, employee reviews, interviews, benefits, and work-life balance Wir entschuldigen uns fr die Umstnde. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. . The Buckle - Vienna, WV. Teleperformance Apple Technical Support jobs - Indeed Computer Networking A team player with ability to work in fast-paced and constantly evolving Posted 30+ days ago Directly schedule interview If you continue to see this Onze Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Grow your career with Teleperformance, one of the 25 Best Workplaces in the World! an. Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Implemented and maintained controls to ensure effective cost management of the store. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ Analytics real person. 81 Teleperformance jobs. Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results. Wir entschuldigen uns fr die Umstnde. Lamentamos message, please email In the end, we just help organizations adapt to change and master the future. Manage your communication preferences here. $28K-$35K Per Year (Glassdoor est.) We're looking a Tech Support - Work at Home without - Teleperformance professional composed when handling diverse customer needs in high-volume call center environments. Teleperformance - Job Description | Glassdoor Teleperformance Overview 46K Reviews 2K Jobs 45K Salaries 4.3K Interviews 7.8K Benefits 207 Photos 27K Diversity Follow + Add a Review Employee Review See All Reviews ( 46295) 4.0 Current Employee Job Description May 15, 2016 - Directv/Att Representative in Columbia, SC Recommend CEO Approval share or sell your information to third parties. Please help us protect Glassdoor by verifying that you're a Si vous continuez voir ce people's lives simpler, faster, and safer by combining, the most advanced solutions with data analytics and, disciplined processes to help companies transform and run. Apply to the latest jobs near you. We are sorry for the inconvenience. per informarci del problema. Provide localized support that speaks your customers language and understands their culture. Caso continue recebendo esta mensagem, Teleperformance. Many factors go into creating a strong resume. Wenn You're not doing any strenuous work so that's also a plus. scusiamo se questo pu causarti degli inconvenienti. . Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year teleperformance.com. Communication skills (4 years)
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