why won't my dvr play my recordings optimum

In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. Restart the game and try recording again. 10:47 PM Some users also reported that deleting the temporary files also resolved the issues with the Game DVR, and thats the next thing were going to try: Thats about it, we ceartainly hope at least one of these solutions helped you resolve the problem with recording games using the Game DVR feature in Windows 10. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Press the Windows logo key + G to open Game bar when playing a game and you will be asked to open Game bar. Highlight Recorded On then press 'OK' Ensure that 'All Devices' is selected 2 0 U user_9785b3 Visitor 2 Messages AT&T Community Forums. Service unavailable at this time. If I do a Spectrum speed test when I am having issues with a recording I typically get a Download speed over 200 Mbps and an Upload speed over 20 Mbps. This is not applicable on TiVo Mini VOX. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Trouble Viewing a DVR Recording. I have checked and it looks like the ticket that was opened. Anyone have any insight as to what the issue maybe? Of note I can go a couple days without a problem then have a day or two when the error will occur once or a couple times on different recordings - times. If you do a factory reset sometimes works for a week. This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service! in, 21-01-2018 Guiding you with how-to advice, news and tips to upgrade your tech life. Press DVR on your remote to access the Recorded List. You can do so by opening the Xbox App and selecting Settings. paul1277 post. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. mv020 over 6 years ago. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. The problem also happens on our remote receivers when playing a recorded program. I don't really get Spectrum new customer I was told they are the best and their app and dvr are error riddled. . Some shows did appear in my Library after 3 days of nothing, but not all. U-verse TV. Enjoy Optimum TV on any device and turn every screen into a TV. Moms give us everything. This same thing was broken 11 days ago now its not working again? The next thing were going to try is resetting the Windows Store. Unfortunately there is no way to recover programs that did not properly record. This was set on TVkey and i changed it to the other setting, Samsung. My recording scheduled for 6:00pm started as scheduled. in, It as know issue with all Samsung TVs since the ks series. Fix issues with your U-verse TV recordings - AT&T The pattern seems to be good for two weeks, bad for a week, good for two weeks. DVR recently started buffering before playing recorded shows. Why has Use the power cord to connect Optimum Stream to a wall outlet. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Click hereto learn more about DVR DVR Phone Voicemail Voicemail Call history Call History International International Call waiting Call forwarding Recordings from DVR are pixelated and - AT&T Community Forums Heads up friends! I am experiencing the same issues on all devices.In an effort to do some problem analysis I used my android phone to try to play the recordings and had a similar error message Recording UnavailableWere sorry were unable to play your selection. Learn how to troubleshoot problems with your U-verse TV DVR recordings. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. I felt as if I was the only person who had this trouble and now I see that I am not alone. Things are looking up. I also noticed that this issue depends on the app. Should I be calling Spectrum Support on this issue? Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. I would recommend cancelling any other scheduled recordings and rescheduling them. All my scheduled recordings ceased appearing in my Library at 8:00PM (EDST) Saturday, 30 April and still unable to view or record anything today. I watched one and when I came back to watch the other both were gone. Select Yes. PDF DVR for Optimum TV. the CDVR. This is my second go-round with Cloud DVR - I used ATT for a year before switching to Spectrum (only because their CDVR more than doubled in price) & ATT was 100% reliable in recording/storing/playback.. Athough CDVR technology does have the ablity to outperform all other methods of recording, Spectrum just can't seem to get with the program. I had a KS9500 and had the same issues. Sometimes all of the show and about 30% of the time about 20 minutes. If you do not have a connection, connect your router to your DVR / NVR using a different Ethernet cable. Apparently the DirecTV DVR is showing that General Hospital is set to record all this week and that the episodes are new, but so far none of them have actually recorded. Then, press the POWER button again to turn the DVR on. 12:12 PM The programs were for Home Again recorded on a local channel. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. They all show the same list of recorded programs. Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. I anyone else having this problem? I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. Copyright 1995-2023 All Rights Reserved. Connect Optimum Stream to your TV using the HDMI cable. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if it's still there . You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Choose Open folder to see your captures in File Explorer under Saving captures. Custom keyboard shortcuts may sometimes not work because some games block keys. Also, my mom said that today's episode (which is airing right now) is actually showing a rerun, even though the episode description shows that today is its first air date. Would you be able to confirm what channels and titles of the programs are that you are experiencing trouble with? Press the Recorded TV button on your remote if your recorded program is frozen or missing. Reinstalling the app may also help. If you look on I posted my emails I had with the UK CEO. When you start to fast-forward, you'll automatically be returned to where the show picks up once the break's over. They even say I have not heard if this before! We've given up all recording attempts and as for Samsung recommendations - we tell all our friends! It will get about 20 minutes of an hour show. There really should be monitoring teams for cloud DVR services in areas with wide clusters of problems for about 30 days of monitoring. I wanted either recognition that the device was faulty or that the design firmware was the problem. The email stating this is posted on the ks owners refund more info thread on these forums, think about page 3 or 4 under @paul111, 09-11-2018 Because this feature is actually more demanding than it seems, and if youre rocking an older hardware, youll probably be able only to take screenshots from your favorite game, but not to record any clips. An "Xfinity Support" graphic replaces the "To:" line. Been using an old one. How to fix Game DVR issues on Windows 10/11 - Windows Report TV. Try to skip back and replay, or stop and restart the recording. It was also considered a "known" issue at that time; heard same from tech support today - "it's a known issue, no further info at this time.") in. I hope the moderator will send this up to engineering as a system-wide issue so that it can be appropriately resolved. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. That is great news!! Optimum | DVR If the program you are currently watching pauses, then the PVR functionality has been successfully restored. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. For more information, please see our I am going to send a private message from our Community_Help handle to request further information. I have over 45% space available on the DVR. Optimum | No Dvr Access Select 'Recordings' to pull up all of your recordings. Has Spectrum done any surveys on the customer satisfaction of the CDVR? Black screen when trying to view recorded programs on DVR The occasional Recording Unavailable Were sorry were unable to play your selection. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. 09-11-2018 04-12-2018 Also, feel free to provide other solutions if you happen to find any. Ask a question. Recording may sometimes work only once or twice. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Also, users in the European Union and Korea who are using Windows 10 N or Windows 10 KN must first install the Media Feature Pack for N and KN versions of Windows 10 to carry out the troubleshooting. I canceled a series recording and then reinstated it, but it still has not recorded anything this evening. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? Do you have a different device with the Spectrum TV app or computer you can use to go to watch.spectrum.net to check if you can see the recordings there? 02:24 PM in, 13-09-2018 I canceled the series and rescheduled the series and after about a minute it showed up in the recordings list. Please let us know in the comment section below if we somehow missed any issue known regarding Game DVR. . When I checked the app, these out of date scheduled shows did not appear. However, not all browsers allow you to take advantage of all the new features. AMD: AMD Radeon HD 7000 series, HD 7000M series, HD 8000 series, HD 8000M series, R9 series, and R7 series. (Click on a topic below to view content) Viewing Scheduled DVR Recordings. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. Select "Xfinity Support" from that list. Optimum | Set Up Remote Tonight, it recorded 9:08pm-10:01pm. Plug in the receiver and DVR. I suppose I have a claim under the sale of goods act against the retailer (Currys) but Samsung support really is a case for BBC watchdog! Please try again later. I have my DVR set to automatically record several shows. I'm having this issue and none of these tech support agents don't know how to resolve this issue or seem clueless. Update your apps and games in order to use Game bar with all games. I've called them 7 times and they are useless! Why do some of my DVR recordings disappear? - AT&T Community Forums Recordings stopped showing on the recorded list sometime Saturday. The most important component for running Game DVR is graphics card, so if you dont have enough powerful graphics card, you wont be able to use all Game DVR features. Hello, Our scheduled viewing and scheduled recording function on our TV has recently stopped working. This sub DOES NOT VERIFY Altice/Optimum employees except for u/ItsOptimum. Press DVR on your remote to access the Recorded List. Please let us know if the problem returns. Press the Resolution button located on the bottom of your TiVo Mini. It looks like you're new here. Hi, Thanks for all the support. Invalid password, please complete all fields. Choose the 'Set or cancel a recording' button (that's the one that looks like a red circle) and hit ok. SO FAR this fix has worked, it immediately then showed new scheduled recordings i tried to recordin "Recording and Scedule Manager", the 5 min notification of a recording dueis nowback and it has successfully recorded everything i have in scheduled recordings for at leastso far 1 week ( around 30 recordings ). Some Windows 10 users might be having to trouble recording game clips using Game DVR. How can I pause and rewind live TV using the Spectrum TV app? In contrast cable box DVR, Internet, and Phone service have an excellent reliability record from Spectrum. The others, by component connection. Log in with your Optimum ID and password. If the problem persists, unplug your receiver and wait 15 seconds. We will be looking out for message! A customer should not have react to problems / issues and apply fixes to keep a system usable for them. None of my scheduled recordings were recorded at all on both Saturday and Sunday. Do I just need to not try to use it? Another annoyance is the way the fast forward works, or rather doesn't. AT&T Community Forums. I never have any navigation problems -- other than the typical lack of precision -- when watching recordings, ONLY with live TV). Some DVR Recordings Won't Play Back, Others are Fine Or is it proper to address this on this platform? Most of my recordings are pixelated and not worth watching. If you have any comments, questions or suggestions, just let us know in the comments below. We are very happy to hear that and were able to assist! TV scheduled viewing and recording not working - Samsung Electronics Invalid Optimum ID, please complete all fields. Error messages like that are frequently caused by internet connection issues. 09-11-2018 For example, Penn and Teller Fool Us airs 9pm-10pm. Privacy Policy. In Task Manager, select More details. Samsung admit it is a non repairable problem. None of the devices show the recording that disappeared or were scheduled to record but appear to have not recorded. Really annoying DVR recording issue : r/OPTIMUM - Reddit This must be taken into consideration. Please let us know if you continue to get those errors. I though my shows were coming through the dish not over the internet. Navigate to the Recordings section of My Stuff. If you are having troubles fixing an error, your system may be partially broken.
Jake Kyman Parents, Articles W