hedge funds are demanding their spac money back; can snails eat bell peppers; formation rsma martinique; omni patient portal login; how to dispose of old ammunition in california; port of call goombay punch recipe We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Didn't really think much of it (there is often some problem or other with their website) as I had enough to get on with. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. On finishing the call my daughter went back on the website to check stock availability for herself and found 5 items out of 6 still available for home delivery. I placed a home delivery order with Argos on Wednesday. In normal circumstances this would not happen (sounds hopeful) and our internal findings show that the correct item was issued out to you. They run security checks on the payment and then release it back to your account. And finding it uses more power than a laptop! Taking money for products which are not available. I never received an order acknowledgement email and there is no Fast track order on their systems. They are blaming Paypal for what it looks it's their issue. I was amazed to say the least the operator then checked to see the current stock ability of the items and said everything was now sold out and therefore unavailable. "You are not responding to DMs [direct messages] no live chat no way of getting though on phone.". Stock was conformed the order was conformed and delivery scheduled for Wednesday between the hours of 7am and 6pm. FURIOUS Argos shoppers say theyve been left hundreds of pounds out of pocket after being charged for orders that didnt go through. I didn't know whether I was going to be sick or have a heart attack or both (! 15mins, I started shifting from one foot to the other and leaning heavily on the counter, as I tried to control my annoyance. argos taken money but no order confirmation I PURCHASED AN IPOD NANO ( SILVER ) IN FEB OF THIS YEAR ITS BEEN RETURNED AND REPLACED TWICE DUE TO FAULTS, THE MOST RECENT ON SATURDAY 9TH MAY. Things (IOT). for any disappointment (?) I looked at a few and decided on the Samsung GX10, which was going for 579.99, so I placed the order, along with another item (wedding present) via the internet on the Argos site. This review was chosen algorithmically as the most valued customer feedback. I just happen to have a name thats been in conflict with their past. Will was to send a message to the store, giving authorisation for this (as it was over 200). argos taken money but no order confirmationargos taken money but no order confirmationargos taken money but no order confirmation Surely each item is sent in one box, or at the same time? Customers are currently unable to return items to Argos branches in Sainsbury's stores. I CAN NOT GET HOLD OF THE STORE BY PHONE AND ARGOS TOLD ME I HAVE TO SORT IT OUT WITH THEM . If you have a new account but are having problems posting or verifying your account, please email us on. How do I stop the payment as I didnt actually place an order! This time, when I asked to speak to a manager, I was told that I had come through to 'customer services' and "we are all managers here" - YEAH RIGHT! Nothing will come of this. You are viewing the PayPal Community Archives. Might be pending transaction and can return within 3-5 days. ComplaintsBoard.com is a leading complaint resolution website on the Internet. LOL. It would not have been so bad if they told us on purchasing the wii we would have knownthey said staff always tell people about it NO THEY DONT ! You never speak to the same person twice, which means no-one knows whats going on, and they can claim its "not their fault". I have just checked - the extra charge was not taken from my bank (it was just pending the first time I saw it there on the day I placed the order). tyrell fuimaono sister; missing 411: the hunted wiki 1.30 came on Saturday and still no delivery, so I checked my e-mails (no confirmation) and my bank account (money had not been taken). argos taken money but no order confirmation Shocking! I am currently waiting for some-one to call me back, as I don't see why I should wait AGAIN and pay interest to my bank, whilst Argos earns interest from my hard-earned money all this time. Anyway, I explained the situation again, through gritted teeth and demanded to speak to this 'Lisa', but nobody seemed to be able to tell me who she was and I was asked to call back with a surname as "Lisa is a very common name and we have at least six here". two items of the same product which is Indesit IWB6113 Washing Machine - which does not seem to exists. When I used PayPal to pay for it, it redirected me back to my trolley and said it was actually out of stock, however the PayPal transaction is still going through. argos taken money but no order confirmation. Argos order error but payment is pending - Help - Monzo Community I am considering going to the Ombudsman, to claim interest back from Argos, which they have earned on my money over the past 2 months. Customers have blamed the payment error on a website glitch, although Argos told The Sun its unaware of any website issues. If Argos cant trace it, you will have to wait till it clears on your statement and then send that to Argos or get a ref id from your bank. I also said that there must be some law which they were breaking. Comments #2 11-01-2021 2:00pm. You keep telling yourself that! Contact them if you contact c.a.b they will give u time to sort it yourself but if its not resolved they can step in and escalate it! Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). He was asked my name and i said justin oneill. I was so worried . From the 1st phone call to place my order, all I have had are problems. By this time i was getting very angry with being messed around again rang the operators and after an even shorter chat with the operator where i admit my tone was a little terse i was put on hold again and after about a minute finally got through to the escalation team. To comment on this thread you need to create a Mumsnet account. The operator said my daughters card would be re credited immediately and could only apologize. If you've been charged, we'll automatically refund your money back to your bank account and you should try placing the order again. Argos had tweeted an apology on April 23, saying it was sorry to customers for its website temporarily going down. I called again, and was told that actually, no-one stopped the order when I asked them to, so once again, it would take a few days to get my money. Tell me is this the way that such a large corporation should behave and are they even acting legally. I had wanted to upgrade for a while and as I had a (small, simple) wedding coming up and had agreed to take the pictures, decided it was definitely the right time for the purchase as I could use my own equipment instead of hiring. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If it's been two hours since placing your order, and you haven't had a confirmation email yet or there was an issue during payment, your order may not have gone through and it could appear in your account as pending. argos taken money but no order confirmation. Solved: I went to order something on Argos today, proceede - PayPal I fully intend to take the matter further up the chain of command until i get a satisfactory out come. It looks like you're new here. By browsing this website, you consent to the use of cookies. . All recommendations within this article are informed by expert editorial opinion. Finally, after I had made several more calls and looked at websites and left messages for the charmless 'Lisa', I got a letter in the post on Friday afternoon. View our online Press Pack. Operator in put the order in to the computer and found that the paper work had not even been forward to the warehouse for dispatch. Customers have expressed their rage on social media, with some saying they've been charged up to 1,200 for multiple orders that haven't materialised. LOLICOPTER! Turning it on, and testing it?! Nice excuse for them, I suppose, so they can't deliver what IS available, because nothing is! argos taken money but no order confirmation caused. i have also been stung by the argos shop scam its more like a legalized fraud than a shop i ordered a dinning table and chairs shown in stock on the web on 4 of nov 2011and expected 14 day del how wrong i was phone call from argo today 29 nov carnt have table and chairs untill end of feb 2012 i can have a gift voucher refund as i paid by gift voucher but whats the point as they carnt sell me what i wanted two other tables simialar to the one i ordered are both out of stock but the one i ordered is shown on there website still for sale and in stock and now theres not even 28 days left to try and order another off them for a replacement this is the last time i ever buy from argos unless i have no choice and can take it away myself all there staff are so helpfull and understanding on the phone I WISH something needs to be done to shut them down after i have got my stuff next year of course it was quicker buying my house to put the table and chairs in then dealing with argos or have they ran out of oak to make my table with and are just growing a bit more. Bank cant help me. i tried to buy a shed for 208 n kept being told my card was not authorised, after trying 5 times, i decided to abort the mission.No email confirmation or text of purchase as per usual.Next morning I checked my bank and 1040 had been taken by Argos so phonecalls ensued only to be told after 19 mins waiting that there is no recollection of any order or payment, so they transferred me to an automated phone that wanted my confirmation Number which obviously I havent got, so im still waiting to get my 1040 back.This is Argos.. IF YOU VALUE YOUR MONEY, TIME AND SANITY, DO NOT ORDER ANYTHING FROM ARGOS DIRECT EVER - EVEN IF THEY START SELLING PACKETS OF GUM! I demanded to speak to someone else and was put through to the woman who sits opposite 'Lisa', in the escalations department. They are still refusing to refund my money. The first pending transaction used the 24.99 gift card, 240.10 PayPal balance and 134.90 bank funds (399.99) The second pending transaction used 375.00 from my bank (so they still accepted the gift card with this order). First things first, please check your Junk folder as it might be waiting for you there. We decided to cancel our order, and go to Ikea (as we should have just done in the first place). Is 10 days normal? Absolutely no way I will ever shop or advise any one to do in future from Argos. Argos shoppers furious as hundreds of pounds taken from accounts (That they charge you more for!) argos taken money but no order confirmation. I RANG THE CUSTOMER SERVICES DEPO FIRST AND THEY SAID THAT AS IT HAD FAULTED TWICE I WAS WITHIN MY RIGHTS TO ASK FOR A DIFFERENT MP3 MODELBUT WHEN I ASKED AT ARGOS THEY SAID I COULD EITHER HAVE MINE SENT AWAY FOR REPAIR OR A LIKE FOR LIKE EXCHANGE. argos taken money but no order confirmation They won't even change it, Ive had it about 3 days, and they told me that they couldn't exchange it because there is nothing wrong with it, that I need to buy BETTER BATTERIES! They said it . I quote: "This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. ANY assistance would have been welcome) please contact us onetc" This comment was posted by a verified customer. Knowing I was getting no where I got to the point of my complaint and asked of they were in the nature of taking money for goods they were unable to provide, also that the internet was showing some of these items still in stock. 1999-2023 PayPal, Inc. All rights reserved. Now I don't have the money to get the correct item I need! Call me stupid, but I was not expecting the following: The complaint has been investigated and resolved to the customers satisfaction. It then occurred to me that the package was a bit small compared to the size that I was fully aware it should have been. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. An Argos spokesperson said: We are in touch with these customers to apologise for the delay and reassure them we are processing their refunds. THEY ALSO HAVE SAID THAT THEY HOPE THAT I CARRY ON SHOPPING AT ARGOS IN THE FUTUREI DO NOT THINK SO. Standalone Argos stores are currently shut, while branches in Sainsbury's supermarkets are open for collecting pre-paid orders only. crossroads grill menu sanford, nc. It's currently in my PayPal as 'Pending' but the funds have been deducted from the available money in my bank account (but the transaction hasn't shown up yet). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. wardrobe, had been sent to them. Interaction, Climate Change, Sustainability & i would also advise to contact Paypal as they may be able to speed this process up ". She seemed to think that her appalling, rude, unhelpful attitude, constituted a personality. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. One shopper tweeted Argos saying she'd been charged 1,200 and had. I then received a delivery on the following Wednesday. I was more than a little annoyed and asked to speak to the line manager to take the matter further and whether some compensation would be appropriate. If you didn't get the confirmation email, it's likely something went wrong and the order was not placed. http://www.argos.co.uk/static/Product/partNumber/7641644.htm It says it was in stock at my local store so I tried to pay for it to then pick up at my store today. Its the biggest name in ulster. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. Its shameful that Argos are not honest about the delivery dates, well if you are getting too many orders then please do not book any more when customers tries to order online or in store. When eventually I managed to get one that I wanted the filling was insufficient and lost its shape and volume within a few weeks. After several non-existent oneill spellings, i told him. WHEN I ASKED FOR MY 25% OFF I WAS TOLD THE OFFER FINISHED YESTERDAY ! This can take up to 7 working days. I was told before that there is slight delay and I will get bed before 20th April now I am told that it will be middle of May for bed which was ordered 23rd of March. They said it is up to Paypal. I went there to buy this and eventhough they claim this is NEW product and they have this machine in stock, i the store they say it is discontinued or not available at all. I went to order something on Argos today, proceeded to the pay in 3 and changed my mind. Editor, Marcus Herbert, [DISCLAIMER: Any posts made by myself are my opinions and do not represent my employer]. Download the new Argos app for your iPhone or iPad today to start exploring our huge range of products. They have 500 euro and I have nothing. You can speak to argos to get them to tell the bank they arent going to collect the payment but by the time youve got through to someone who understand what youre on about and can actually handle it youre probably better of just waiting. I therefore decided to check it - and was straight on the phone to 'customer services'. I was told that I would get a call from someone on Monday. We are experiencing extremely high call volumes at the moment and sorry for the inconvenience this may be causing., Iconic high street favourite to return after 4 years as shoppers 'can't wait'. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I then received a delivery on the following Wednesday. WHAT ABOUT CUSTOMER PROTECTION BECAUSE YOU CAN BET THAT HAD IT HAVE BEEN A MATTER OF HOURS BETWEEN ME RETURNING THE USED IPOD AND NOT MINUTES THEY WOULD HAVE ACCUSED ME OF SWAPPING THEM OVER AT HOME WHEN I THINK THAT PROBABLY THAT IS WHAT A MEMBER OF STAFF HAS PROBABLY DONE. Argos Charged Me Double and No Order Was Taken Argos order history boards.ie - Now Ye're Talkin' but because staff have worked with them for years they are more believable than the customerBUT OF COURSE..they can do nothing wrongwhy didnt i think of that ? i always come to argos for mobiel phones as they have good deals but i will no longer be goin to argos as they staff was rude to me when i asked for the 10 pound free cred which im still not very happy with and i will be writing a letter to the manger coz it was a young kid working there bout 18 very rude indeed. How on earth does that work? https://www.boards.ie/discussion/2058148485/argos-order-history, https://www.boards.ie/discussion/comment/118219270#Comment_118219270, Music Production Commercial On Monday, the allusive 'Lisa', called me. The poor manager (only a young lad) then had to stand and apologise to me because some woman called 'Lisa' had decided that they needed to investigate the matter before they would give me back my money and had put a block on the order so no one else could even get into it and tell me what was going on, let alone issue me my refund. Yesterday afternoon at approximately 2pm (5th September) I placed an order via the Argos website for 2 sofas amounting to 400. We have checked our stock levels on the camera and they are correct; these are stored in a secured room. I think its a stock issue. Their site hasn't worked properly for months. You should have received a confirmation email within 2 hours of placing your order. Briefly this is not the first problems we have had 2 years ago they took 500 for 2 couches which they failed to deliver and then could no longer supply. salesforce license management best practice he said no. argos taken money but no order confirmation. I received an email confirmation with the order but there is nothing in my account when I sign into Argos.ie There is no order history section at all. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. Can I pay online using my Argos Business Account card. It couldn't, however, tell The Sun how many customers had been charged for orders that haven't been processed properly, or how many people have already been refunded. Called BOI, they cant find the issue on my side, so has to be Argos. 1 ACCEPTED SOLUTION. I am awaiting my apology but I do not get it. A few days later I was told that some-one would contact me in approx 3 weeks, to let me know what was happening - this didn't mean I would receive my goods then, simply it would be an update. For customers who've got their items but want to return them, Argos has extended its refund policy. Because of this i was treated like a second class citizen. We often link to other websites, but we can't be responsible for their content. Still haven't had an email confirmation and not sure if your order has gone through? david and olivia review You are viewing the PayPal Community Archives. I explained about the failed saturday delivery and extra charge, the fact that the parcel was a mess and had been passed around among drivers and finally, that what I had received was PINK and resembled a CHILD'S TOY. The customer service team I found to be rude and unhelpful, and think it's acceptable for someone to have to wait 2 weeks to have the issue resolved. For other inquiries, Contact Us. ), then queried the fact that the package had been torn down two sides and put back together again with at least two different types of tape. No notes are made on their computers, that others working there might find useful. I was more than a little steamed, but didn't have time to make calls so started preparing for the wedding and dashed out to get what was needed. Another shopper added: "Im currently on hold to you, been 45 minutes now. It's still says the payment is pending on paypaly and money are gone from my bank account but I guess I just gotta wait a bit . Old thread, but I have the same issue. "Ive now lost money and have no idea how I can get my daughter's birthday presents. DO NOT BUY ELECTRONIC GOODS FROM ARGOS, Hey everyone, the citizens advice can put your cases through to trading standards who will get your money back! The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Can I add something to an existing order? Order confirmation may take a couple of hours during busy periods. With all the misquotes she made and the false details she quoted, I didn't trust her to do her job properly, so I decided to start looking into it myself. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Iconic discount shop to shut its doors next month - is your local affected? Another customer said a 500 gift card payment had been processed despite the order not . Were really sorry for any inconvenience this might cause. One shopper tweeted Argos saying she'd been charged 1,200 and had received no confirmation of her order. On Monday my 17 year old daughter ordered 6 items of jewelery from the Argos website for home delivery. This can take up to 7 working days. Thanks, Authorization will eventually expire and drop off releasing the hold on funds in a few days. THE ONLY ADVICE I HAVE TO GIVE AT THIS POINT IS: 8 Posts. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Argos standalone stores are currently closed while branches in Sainsbury's supermarkets are open for collection orders only, Video explains how you set up your Argos gazebo, Independent Press Standards Organisation (IPSO). Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In the end she handed the hone to her manager as she was getting nowhere. 1999-2023 PayPal, Inc. All rights reserved. It's not my desire to brag, but I think I can outdo most of you in the 'getting ripped off by Argos' department. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. I called through again, was passed round several departments, told that I should have received my refund from the store, as all it needed was for someone to call them and authorise it (REALLY? After waiting approx. I have searched for this model all over and do not see any relevant link other than argos. which i believe picked another bed. I was told the money would be returned to my account within 7-10 days max. (and?) Will do that, but has anyone else experienced the same with Argos? I contacted the courier company and spoke with a very reasonable person (who shall remain nameless as I don't want them sacked for telling the truth). She sheepishly said good bye and call ended. Or whatever, I will probably never find out. Since when was this customer service? Uncategorized ; June 21, 2022 argos taken money but no order confirmation . Some shoppers say they've been charged as many as four times by Argos, despite the order not going through on any occasion. I am sorry that you are not happy with your order and I can assure you that we have fully investigated the matter of the camera, whereby you have stated that you received a Vivitar V188 3MP Camera.
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