I'll bring it down to you" . Everyone else's starters were fresh. Sambuca Banquet Box Gajun spiced chicken wings 2 x mini calzone. We all got ice!!! We werent willing to spend any more money getting desserts so just got the kids an ice cream. After 15 minutes, they arrived. CUISINES Italian, Pizza, Mediterranean, European Special Diets Vegetarian Friendly, Vegan Options, Gluten Free Options Meals Lunch, Dinner View all details meals, features Location and contact Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England 0.2 miles from Quayside Website Email +44 191 261 7767 Improve this listing sorry none that I'm aware of but please, I'm no expert. If the system detects something that potentially contradicts our. Garlic bread was very hard and dry. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. My friend and I had lunch at this restaurant on the 6/12/22 we have been several times before, the service was great staff are always friendly but the restaurant was freezing cold we had to eat our lunch with our coats on and so didmany other patrons the food was delivered hot to our table but within 5 minutes it was cold The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. Huge tasty platefuls. i do appreciate the staffs attentiveness to our party after we were sat however, the problem could have been solved by a quick phone call at anytime before. My food was all under cooked, first time I tried a scallop, i had to spit it out. The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. 20 minutes later we were directed to a table with 2 chairs . Asked to order again a very lovely waiter was extremely accommodating to us the entire time until his shift ended. The location is perfect and the restaurant & facilities were scrupulous we will 100% be returning.More, Asked for a table eyes rolled when we said we had a pram. Was bit like McDonalds! When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. Never again. Eventually the cutlery arrived. The menu has all the usual suspects for an Italian restaurant, and the desserts are great too. On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. 2.48 miles away . This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. View 743 reviews. After 15 minutes, they arrived. Can a gluten free person get a good meal at this restaurant? I would only visit here if your not that hungry and want to spend a lot of money for not much food.More, Really disappointed with this place. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Starters weren't great either, very small portion sizes. The food was lovely.I went for the potatoe skins as a starter. !Other pasta my wifeordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! Sambuca Claimed Review Save Share 525 reviews #575 of 782 Restaurants in Newcastle upon Tyne $ Italian Greek Vegetarian Friendly 74-82 Great Lime Road Forest Hall, Newcastle upon Tyne NE12 7AL England +44 191 256 6333 Website Closed now : See all hours See all (74) Get food delivered Order online Ratings and reviews 525 We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Won't be back. What a great find. were! we ordered one cheesecake and 2 slices of cake. Map updates are paused. I can imagine it is lovely to sit outside on a summers day. This restaurant offers its visitors to degust Italian cuisine. Manager brought us out some cocktails which he said were the same price as the drinks we had just had. 20 minutes later we were directed to a table with 2 chairs . So from the back of the restaurant, you can check the desserts at the front. My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. 20 minutes later we were directed to a table with 2 chairs . Your staff made it very enjoyable . Will never ever return here and will be telling everyone I know about this. Thank you very much and we will be back.More, Never will go back here their was 10 of us today and her was very rude and told us to get out because we didnt want to put a very tied 1 year old in a high chair and a 6 month old, This restaurant is local to us, so we've been lots of times. Not anymore. Wont be returning!! Food was terrific and to top the get together off, Thomas came over with his guitar and we had a good old Xmas singsong! One of the waitresses (who we later found out is apparently the assistant manager) was quite rude, demanding to know which one of them was being asked about the drinks. We got the round table with a fab nighttime view and atmosphere. Would I returnYes Friends carbonara was tasteless and a tiny portion. I had the Jambalya Risotto, which I have to say was below average. We were made to wait an hour before being seated due to another large partybeing still sat at our table. My brother likes scallops so took the other half and he had to spit it out aswel. User-chosen places to eat at for sambuca newcastle quayside menu. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! We sat and sat , and SAT. on the plate. I think they have a few gluten free dishes but you would have to look at their menu (online) to make sure or you give them a quick call as they are very friendly. First and last time Stay clear people do not waste you hard earned cash in this restaurant. We arrived and noted that there were plenty of free tables , and naturally assumed we wouldn't have to wait long to be seated i fully understand that it is not the establishments fault that they were still there, however, the staff could have rang us letting us know there would be a wait and to come a little later but instead we were made to wait. Couldn't resist inviting the chef out to thank him personally. What do they have on the sunday lunch menu? , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . Garlic bread was very hard and dry. We sat and sat and I got up and asked a waitress for cutlery. ThanksMore, Lovely friendly staff and the food was beautiful. 15 were here. Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. Can a vegetarian person get a good meal at this restaurant? were! Usually love Sambucas and have never had a bad experience before. Didnt get offered Parmesan or black pepper this came out a fair while after we had started eating. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. Tripadvisor performs checks on reviews. Service mediocre, food really basic and tasteless, could cook better at home! When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Take your friends with you to have tasty yorkshire pudding. So first we had to ask them to turnthe music down as we were having to shout at each other and still couldn't hear what was being said. They went way above and beyond good customer service. we ordered one cheesecake and 2 slices of cake. The daytime specials are excellent value for money, This is the version of our website addressed to speakers of English in United Kingdom. overall excellent food just the service and waiting is the let down, Visit frequently and the food is always a good quality. Off I went AGAIN, and advised that we had not received cutlery. Great Service and great experience. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Food was cold had to send it back twice with no apolige from the waiter. But wait, OOH the food. Wont be returning!! Little Haven Hotel. I would only visit here if your not that hungry and want to spend a lot of money for not much food. Garlic bread with cheese or tomato Potato skins with garlic mayo dip Carbonara or Meatball or Arabiatta and . View the full menu from Sambuca Forest Hall in Newcastle upon Tyne NE12 7AL and place your order online. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Taken to a table and when I sat down I noticed the table was extremely wobbly, 3 napkins couldnt balance it, chair leg was broken and kept buckling, had to change my chair. We will never go there again. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Would I recommendYesMore, excellent food but took a while till our food came out and wasnt out at the same time Our philosophy is shared with all who walk into our restaurants. It came to 29.45. Order takeaway and delivery at Sambuca, Newcastle upon Tyne with Tripadvisor: See 525 unbiased reviews of Sambuca, ranked #775 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. We all got ice!!! Asked to order twice. Desserts were standard Sambuca fayre. WRONG. Get quick answers from Sambuca staff and past visitors. The manager was friendly, if a little over the top with his cheeky comments! Italian restaurants in the North East and Newcastle, currently delivering fresh Italian dishes. He becomes increasingly sarcastic and rude and aggressive. My brother, his partner and her 10yr old daughter were left still hungry but they wouldnt do anything about it as they 'should have said something at the start', they were supposed to be able to see into the future and know that they were still going to be hungry before they had eaten anything! Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. .oh how wrong wewere! Would I returnYes We are famous for budget-friendly hearty Italian food & also have restaurants in Sunderland , Chester-le-Street , South Shields and Peterlee. If so how do i access it. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Friends carbonara was tasteless and a tiny portion. Manager brought us out some cocktails which he said were the same price as the drinks we had just had. Yes, Sambuca Quayside is taking precautions against COVID-19. Does Sambucas on the Quayside offer a gluten free menu? The food service was efficient the food was piping hot and great value for money , we had clean plates all round . Also forgot to add I had gone to the toilet and the waitress went straight over to my friend looked at my baby in her pram and said to my friend shall we go for a walk. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . another 20 minutes passed by which time we had a fit of giggles when my daughter suggested we face plant into the desserts and eat them like that. Sambuca features savory new American food and modern cocktails that will tempt any palate and nourish the soul. Garlic bread was very hard and dry. Potato skins with dip were lush! Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Sambuca Forest Hall menu Full menu with prices & pictures Contact address Sambuca Forest Hall 80 Great Lime Road, Newcastle upon T. Sambuca Forest Hall phone (+44)1912566333 Table Reservation Reserve a table now for Sambuca Forest Hall 4 / 5 from 3695 reviews Sambuca Forest Hall (+44)1912.Click to reveal phone http://sambucarestau. My food was all under cooked, first time I tried a scallop, i had to spit it out. Ice cream was barely half a scoop, I would be embarrassed serving it! Sambuca Swalwell Back To Newcastle Upon Tyne, UK. Service mediocre, food really basic and tasteless, could cook better at home! Get quick answers from Sambuca Quayside staff and past visitors. Stay clear people do not waste you hard earned cash in this restaurant. (By this point we had already questioned whether our drinks were what we had asked for as we could only taste the soft drink). Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Amazing food. My son, daughter and I decided to go out for a meal. The menu is the same as other sambucas. A full list is available within the "safety precautions" section of this page. It went better than I expected it to be. I would only visit here if your not that hungry and want to spend a lot of money for not much food. The manager was friendly, if a little over the top with his cheeky comments! I have a regular check up at a Newcastle hospital and this place is now my go-to for an evening meal, when I've travelled up country the day prior to my appointment. Business people frequent the restaurant for lunch; business travelers enjoy our upscale casual dining and entertainment; corporate and social groups take advantage of Sambuca's first-class event planning; locals stop by for happy hour and dinner; and weekend dance bands bring out the party people. Will definitely be back soon. I have missed the fun atmosphere of Sambucca's since our local Morpeth branch closed so am delighted to find a new one to visit. Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. Off I went AGAIN, and advised that we had not received cutlery. Maybe I just ordered the wrong items. We spilt a drink on our table and wiped up ourselves and the cloth used was filthy! "Of course! No cutlery, just the desserts. My son, daughter and I decided to go out for a meal. Metro Gateshead Clasper way, Swalwell, Newcastle upon Tyne, NE16 3BE Opening times Mon - Thurs: 12pm - 9pm Fri & Sat: 12pm - 10pm Sun: 12pm - 8pm 0191 414 4432. Ice cream was barely half a scoop, I would be embarrassed serving it! glass, cold starter and the staff just unattentive even though they out numbered the tables. The 4 of us had a great meal and booking again More, Had 2 separate visits here recently for mine and my partners birthdays the food was absolutely lovely very good portion sizes at a good price to Thomas was amazing with his guitar and singing and also took the time to have a good chat withus also a mention to the young lad who served us both times definitely will be coming backMore, First visit for my sons 16th birthday. Manager started being nice when he saw how young my 5 week old baby was. Get quick answers from Sambuca staff and past visitors. They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. Very young inexperienced staff. . Thanks guys, well come again! The value wasok, not expensive. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. Zoom in to see updated info. Can a vegetarian person get a good meal at this restaurant? Can a gluten free person get a good meal at this restaurant? Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie. Can a vegan person get a good meal at this restaurant? on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. Try good tuna, fillet steaks and potato soup at Sambuca Forest Hall. Service was amix of over attentive and hap- hazard! Everyone else's starters were fresh. "Of course! We would have been better off had it not. Service mediocre, food really basic and tasteless, could cook better at home! I may return in the future to try Sambuca again, but I wouldn't be in a hurry to go back.More, Went to this restaurant by chance. The Sea Hotel Sure . On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. 62 Waterloo Road, Newcastle upon Tyne, NE24 1DG. Our philosophy is shared with all who walk into our restaurants. Asked to order twice. Will probably return in another year and just hope it will finally follow the true Sambucca brand ethos! Think before you part with your hard earned cash!! was so aggressive. Went to this place after a shocking experience at Prima round the corner. Will definitely use again, highly recommended! 2 talking about this. We always have fun and make memories when we go here. 3.60 mi. Stay well clear of this place!More, First visit in a long while and very disappointing food not up to standard and portions very small. Sambuca - Blyth. The remaining dishes judging by the clean plates were good. The food was fantastic too. This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. more. Starters weren't great either, very small portion sizes. Order takeaway and delivery at Sambuca Jesmond, Newcastle upon Tyne with Tripadvisor: See 26 unbiased reviews of Sambuca Jesmond, ranked #739 on Tripadvisor among 1,152 restaurants in Newcastle upon Tyne. Food came out was nice. the gentleman singing and playing his guitar as well. If the system detects something that potentially contradicts our. Shocking. It should have been a sign of things to come. 258 reviews . The service was excellent, and the price was satisfactory too.More, Visited spontaneously after meeting up with family . The food is exceptionally tasty. Pizza? Does this restaurant offer table service? For the price the portions were great. I actually had to point out to the waitress that there were 3 of us. Hours. Terrible service. Delicious food and drink at very reasonable prices. !More, Whywhy..why are the owners not taking note of the reviews ? I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions. Not one server smiled during our stay. Some were friendly, and some were miserable. Tripadvisor performs checks on reviews. We ordered drinks , 2 without ice and 1 with ice. Welcome to Sambuca Metro Centre Our Service You can now order online, all your favourite dishes and many more delicious options, and have them delivered straight to your door in no time at all. We ordered drinks , 2 without ice and 1 with ice. And our food was delicious also, all tasted really fresh and again good portion sizes. 7 for prawns and there was hardly anything on her plate and no sauce. Wish i could move this hidden gem closer to my home xxxI cannot speak higher of this restaurant if I tried.If I had to score it out of 10 it would get an 11 at least.Just WOW !!!! Was bit like McDonalds! If the system detects something that potentially contradicts our. Sambuca 6.95 Mushrooms, bacon, egg, beans and sausage Pizza Meat Feast (Not on Lunch Special) 8.95 Chicken, pepperoni, bolognese and ham Pastas All dishes with a choice of spaghetti or tagliatelle or rigatoni Cannelloni 6.95 Meat and spinach filled pancakes, tomato and bechamel sauce Carbonara 6.95 Bacon, cream, egg and parmesan Pasta Sambuca Asked to see the desert menu for the kids and was told 3 times to have tirramsu. It was so bad, so very, very bad.This stay, we checked TA and found this beauty just a 5 minute walk away. To make matters worse, this was brought to the attention of the manager, who tried to brush it off by saying she was joking (even if she was this was not a joking matter and should have been addressed rather than excuses made). It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats.More. Then to the fabulous finale..dessert. Shame really as we really liked this restaurant but it's not the first time the restaurant has been cold. Terrible service. We have restaurants all over the North East, with many in the Newcastle area including on the Quayside, in Eldon Garden and in the likes of Forest Hall , Heaton Park, North Shields and Blyth. i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. I actually had to point out to the waitress that there were 3 of us. My cheesecake was stale, and the two portions of red velvet cake were STALE. We are so sorry but it actually should of been 45 could you please drop the other 4 off ASAP thanks for your visit . "Of course! When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! Note: your question will be posted publicly on the Questions & Answers page. I would only visit here if your not that hungry and want to spend a lot of money for not much food.More, Really disappointed with this place. Will definitely be eating here again. After the main meal, one of the waiters came up and asked for the birthday girl, my daughters face was priceless when he had her stand on a chair and he announced her 18th birthday to the restraint and got everyone to sign happy Birthday as Julia brought through the birthday cake. On the price pointexcellent value as ever. the music down as we were having to shout at each other and still couldn't hear what was being said. Then the food arrived. The location is amazing. The service was 1st rate all evening, we by choice had longer than normal breaks before starters and after mainstoo busy chatting.For the main, the food was prepared fresh, I had the musselswhich were frozen, you could tell by the amount of smashed shells and the taste. Also by this point we felt we were being a pain when we werent we were whispering as we were being stared at by all the staff. I love lasagne. Would go again if in the area. In all a lovely visit and won't be the last. It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats. Was asked to pay extra because I need Gluten free food!! Think before you part with your hard earned cash!!! Entertain. Are you sure you want to delete this answer? Disgusting. I then had a lasagne. So enjoyed my pizza it was a takeaway but so enjoyed it , the staff were lovely so happy reasonable restaurants like these are around. "Oh yes, I'll be right down" . on a different note the food was good, but the situation could have been managed better. Thanks guys, well come again! Eh? i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. on a different note the food was good, but the situation could have been managed better.More, Me and my brother took our mam out for a treat for Mothers Day and it was nothing but disappointing and I mean their was a problem with every single meal and drink that came out. Food was average nothing more View Google Maps Sambuca Braise Station: Great value for money - See 24 traveler reviews, 6 candid photos, and great deals for Newcastle upon Tyne, UK, at Tripadvisor. Asked again for ketchup brought out tobasco sauce. Much better than some Sambucca restaurants, rossini sauce which was not a marsala sauce as I know it but was very nice anyway. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Then asked if we could order food and drinks together to which the waitress walked away from us. We sat and sat and I got up and asked a waitress for cutlery. Hot, tasty and served quickly. Then the food arrived. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . Sambuca Quayside Claimed Review Save Share 744 reviews #107 of 785 Restaurants in Newcastle upon Tyne $$ - $$$ Italian Pizza Mediterranean Watergate Buildings 57-60 Sandhill Quayside, Newcastle upon Tyne NE1 3RG England +44 191 261 7767 Website Closed now : See all hours See all (181) of 785 Travelers' Choice 2022 Food Service Value We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA, "Well worth a visit. Please do not let cars park on the pavement at the front. I'll bring it down to you" . Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. Does this restaurant offer table service? I complained but was not offered nothing to compensate! I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. We would have been better off had it not. Is Sambuca Quayside implementing safety measures as a result of COVID-19? My food was all under cooked, first time I tried a scallop, i had to spit it out. We would have been better off had it not. The meals were all brought out very quickly and were hot which was good. They should be utterly ashamed. Italian Desserts. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Sambuca Quayside in Newcastle upon Tyne is a vibrant Italian establishment that offers beautiful food at great prices. Decent food, food service and excellent value for money. 1,246 reviews . Recommended. "Of course! Our second bill came out and was around 30 so we questioned this only to be spoken to extremely rudely by the manager who said the waitress had made a mistake not him (the waitress was being shouted at by him to go back inside numerous times) so it was for us to pay. Garlic bread was very hard and dry. Are you sure you want to delete this answer? We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. We weren't offered any compensation for our experience, one staff asked if we wanted to see the desert menu when complaining about the portion size, but didn't offer it as a form of compensation. + good location, Great Night out with fantastic Staff who could not do enough to make it a great night, for the right reason . We throw a party---a really great party--for our guests every night! Thats what I call a bargain, it was lovely I had arossini sauce which was not a marsala sauce as I know it but was very nice anyway. Are you sure you want to delete this question? They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. First time at forest hall Sambucas and can honestly say I was more than disappointed. Download Foursquare for your smart phone and start exploring the world around you! When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Are you sure you want to delete this question? Why did you charge us 41.00 for our meals when all we had was 2 garlic breads,2 potato skins,7.95 pasta,2 pints coke and bottle fizzy water and ice cream.41.00. Review tags are currently only available for English language reviews. Staff attentive with character. 7.95 for 3 courses. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Backworth Golf Club - Backworth Miners' Welfare. Never again. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Lovely setting on a sunny day. Then to the fabulous finale..dessert. Some were friendly, and some were miserable. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when.
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